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    Nursing home · Crowley, LA

    The Encore Healthcare and Rehabilitation Center

    19110 Crowley-Eunice Hwy, Crowley, LA 70526

    CMS certification number: 195426 · Updated October 1, 2026

    Request care assistance3377835533Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    73

    Residents / day

    66.8

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Acadia
    Certified beds
    73
    Average residents per day
    66.8
    First certified
    July 1, 1997

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    2 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Acadia, Louisiana. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    2.25
    n=4
    State peers
    2.58

    Nurse hours / resident / day

    This home
    4.31
    County peers
    3.85
    n=4
    State peers
    3.81
    n=248

    Weekend nurse hours / resident / day

    This home
    3.73
    County peers
    3.04
    n=4
    State peers
    3.24
    n=248

    Nursing staff turnover (%)

    This home
    60.60
    County peers
    48.50
    n=3
    State peers
    46.99
    n=231

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 13.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 60.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    1
    Health citations
    28
    Resident measures
    17
    Ownership records
    6
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.31417
    Reported RN Staffing Hours per Resident per Day
    0.19151
    Reported LPN Staffing Hours per Resident per Day
    1.26348
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.85918
    Total number of nurse staff hours per resident per day on the weekend
    3.72834
    Registered Nurse hours per resident per day on the weekend
    0.12499
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09518
    Total nursing staff turnover
    60.6
    Registered Nurse turnover
    85.7
    Number of administrators who have left the nursing home
    0
    Chain Name
    ELDER OUTREACH NURSING & REHABILITATION
    Number of Facilities in Chain
    5
    Chain Average Overall 5-star Rating
    3.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    LA
    Urban
    Y
    Chain ID
    194
    Latitude
    30.3037
    Location
    19110 Crowley-Eunice Hwy,Crowley,LA,70526
    ZIP Code
    70526
    City/Town
    Crowley
    Longitude
    -92.397
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    ELDER OUTREACH NURSING & REHABILITATION
    County/Parish
    Acadia
    Provider Name
    The Encore Healthcare and Rehabilitation Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    19110 Crowley-Eunice Hwy
    Telephone Number
    3377835533
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    ARKANSAS ELDER OUTREACH OF LITTLE ROCK, INC.
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.34544
    Chain Average QM Rating
    2.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    73
    Provider SSA County Code
    000
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    85.7
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.95404
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    60.6
    Chain Average Staffing Rating
    1.8
    Number of Facilities in Chain
    5
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    195426
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    32
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    37.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    66.8
    Chain Average Overall 5-star Rating
    3.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    52
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.6
    Rating Cycle 1 Health Deficiency Score
    32
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    52
    Rating Cycle 1 Standard Survey Health Date
    2025-07-23
    Rating Cycle 2 Standard Health Survey Date
    2024-06-20
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.19916
    Case-Mix RN Staffing Hours per Resident per Day
    0.65985
    Reported RN Staffing Hours per Resident per Day
    0.19151
    Adjusted LPN Staffing Hours per Resident per Day
    1.31395
    Case-Mix LPN Staffing Hours per Resident per Day
    0.82225
    Reported LPN Staffing Hours per Resident per Day
    1.26348
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    7
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    11
    Rating Cycle 1 Number of Standard Health Deficiencies
    7
    Rating Cycle 2 Number of Standard Health Deficiencies
    9
    Reported Licensed Staffing Hours per Resident per Day
    1.45499
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.97339
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.23948
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.85918
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.48650
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.72159
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    3
    Reported Total Nurse Staffing Hours per Resident per Day
    4.31417
    Registered Nurse hours per resident per day on the weekend
    0.12499
    Date First Approved to Provide Medicare and Medicaid Services
    1997-07-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09518
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.87727
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.27526
    Total number of nurse staff hours per resident per day on the weekend
    3.72834

    COMMUNITY EXPERIENCE

    Reviews of The Encore Healthcare and Rehabilitation Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026