At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
58
Residents / day
52.1
Ownership
For profit - Partnership
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Partnership
- County
- El Paso
- Certified beds
- 58
- Average residents per day
- 52.1
- First certified
- November 2, 2018
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 3 / 5
- Staffing
- 1 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in El Paso, Texas. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | 1.90 (n=21) | 2.76 |
| Nurse hours / resident / day | 3.76 | 3.44 (n=21) | 3.42 (n=1151) |
| Weekend nurse hours / resident / day | 3.62 | 2.99 (n=21) | 2.99 (n=1151) |
| Nursing staff turnover (%) | Not reported | 43.09 (n=20) | 50.80 (n=1096) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- 1.90
- n=21
- State peers
- 2.76
Nurse hours / resident / day
- This home
- 3.76
- County peers
- 3.44
- n=21
- State peers
- 3.42
- n=1151
Weekend nurse hours / resident / day
- This home
- 3.62
- County peers
- 2.99
- n=21
- State peers
- 2.99
- n=1151
Nursing staff turnover (%)
- This home
- Not reported
- County peers
- 43.09
- n=20
- State peers
- 50.80
- n=1096
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 3.9% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- How do you retain nursing staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 12
- Health citations
- 37
- Resident measures
- 17
- Ownership records
- 9
- Penalties
- 2
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.76096
- Reported RN Staffing Hours per Resident per Day
- 0.15368
- Reported LPN Staffing Hours per Resident per Day
- 1.54221
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.06507
- Total number of nurse staff hours per resident per day on the weekend
- 3.61536
- Registered Nurse hours per resident per day on the weekend
- 0.15511
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.07201
- Total nursing staff turnover
- Not reported
- Registered Nurse turnover
- Not reported
- Number of administrators who have left the nursing home
- Not reported
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- TX
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 31.8418
- Location
- 221 Bartlett Drive,El Paso,TX,79912
- ZIP Code
- 79912
- City/Town
- El Paso
- Longitude
- -106.57
- QM Rating
- 2
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- El Paso
- Provider Name
- The Bartlett Skilled Nursing and Assisted Living
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Partnership
- Number of Fines
- 2
- Processing Date
- 2026-10-01
- Staffing Rating
- 1
- Provider Address
- 221 Bartlett Drive
- Telephone Number
- 9155848438
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- PENAN RETIREMENT CENTERS LIMITED PARTNERSHIP
- Long-Stay QM Rating
- 1
- High Performing Icon
- N
- Short-Stay QM Rating
- 2
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.48522
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 58
- Provider SSA County Code
- 480
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- Not reported
- Total Number of Penalties
- 2
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.05316
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- Not reported
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 676457
- Administrator turnover footnote
- 26
- Total Amount of Fines in Dollars
- 30355.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 68
- Registered Nurse turnover footnote
- 26
- Total Weighted Health Survey Score
- 77.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 52.1
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 104
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- 26
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 68
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 104
- Rating Cycle 1 Standard Survey Health Date
- 2025-08-22
- Rating Cycle 2 Standard Health Survey Date
- 2024-07-11
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.14478
- Case-Mix RN Staffing Hours per Resident per Day
- 0.72840
- Reported RN Staffing Hours per Resident per Day
- 0.15368
- Adjusted LPN Staffing Hours per Resident per Day
- 1.45288
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.90768
- Reported LPN Staffing Hours per Resident per Day
- 1.54221
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 9
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 14
- Rating Cycle 1 Number of Standard Health Deficiencies
- 5
- Rating Cycle 2 Number of Standard Health Deficiencies
- 8
- Reported Licensed Staffing Hours per Resident per Day
- 1.69590
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 4
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.94544
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.47214
- Number of administrators who have left the nursing home
- Not reported
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.06507
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.54310
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.10822
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 6
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.76096
- Registered Nurse hours per resident per day on the weekend
- 0.15511
- Date First Approved to Provide Medicare and Medicaid Services
- 2018-11-02
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.07201
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.40593
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.61553
- Total number of nurse staff hours per resident per day on the weekend
- 3.61536
COMMUNITY EXPERIENCE
Reviews of The Bartlett Skilled Nursing and Assisted Living
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026