At a glance
Official CMS profileCMS overall rating
5 / 5
Certified beds
110
Residents / day
99.8
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare
- Ownership
- For profit - Corporation
- County
- Maricopa
- Certified beds
- 110
- Average residents per day
- 99.8
- First certified
- October 4, 2019
CMS quality ratings
- Overall
- 5 / 5
- Health inspections
- 4 / 5
- Staffing
- 3 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Maricopa, Arizona. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 5.00 | 3.75 (n=75) | 3.38 |
| Nurse hours / resident / day | 5.12 | 4.27 (n=74) | 4.07 (n=135) |
| Weekend nurse hours / resident / day | 4.37 | 3.74 (n=74) | 3.58 (n=135) |
| Nursing staff turnover (%) | 35.50 | 44.86 (n=70) | 44.88 (n=126) |
CMS overall rating / 5
- This home
- 5.00
- County peers
- 3.75
- n=75
- State peers
- 3.38
Nurse hours / resident / day
- This home
- 5.12
- County peers
- 4.27
- n=74
- State peers
- 4.07
- n=135
Weekend nurse hours / resident / day
- This home
- 4.37
- County peers
- 3.74
- n=74
- State peers
- 3.58
- n=135
Nursing staff turnover (%)
- This home
- 35.50
- County peers
- 44.86
- n=70
- State peers
- 44.88
- n=126
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 14.6% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 35.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 1
- Health citations
- 8
- Resident measures
- 17
- Ownership records
- 16
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 5.11534
- Reported RN Staffing Hours per Resident per Day
- 0.96938
- Reported LPN Staffing Hours per Resident per Day
- 1.31648
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.82948
- Total number of nurse staff hours per resident per day on the weekend
- 4.37087
- Registered Nurse hours per resident per day on the weekend
- 0.70444
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.15353
- Total nursing staff turnover
- 35.5
- Registered Nurse turnover
- 33.3
- Number of administrators who have left the nursing home
- 0
- Chain Name
- THE ENSIGN GROUP
- Number of Facilities in Chain
- 347
- Chain Average Overall 5-star Rating
- 3.3
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- AZ
- Urban
- Y
- Chain ID
- 507
- Latitude
- 33.6488
- Location
- 14660 WEST PARKWOOD DRIVE,SURPRISE,AZ,85374
- ZIP Code
- 85374
- City/Town
- SURPRISE
- Longitude
- -112.38
- QM Rating
- 5
- Abuse Icon
- N
- Chain Name
- THE ENSIGN GROUP
- County/Parish
- Maricopa
- Provider Name
- SURPRISE HEALTH AND REHABILITATION CENTER
- Provider Type
- Medicare
- Overall Rating
- 5
- Ownership Type
- For profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 14660 WEST PARKWOOD DRIVE
- Telephone Number
- 6235465030
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- LUDDEN HEALTHCARE LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- Y
- Short-Stay QM Rating
- 5
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 2.33521
- Chain Average QM Rating
- 4.4
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 110
- Provider SSA County Code
- 060
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 33.3
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.65588
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 35.5
- Chain Average Staffing Rating
- 2.8
- Number of Facilities in Chain
- 347
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 035297
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 12
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 12.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 99.8
- Chain Average Overall 5-star Rating
- 3.3
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 12
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.8
- Rating Cycle 1 Health Deficiency Score
- 12
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 12
- Rating Cycle 1 Standard Survey Health Date
- 2026-03-27
- Rating Cycle 2 Standard Health Survey Date
- 2024-04-12
- Rating Cycle 2/3 Number of Health Revisits
- 0
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.58082
- Case-Mix RN Staffing Hours per Resident per Day
- 1.14527
- Reported RN Staffing Hours per Resident per Day
- 0.96938
- Adjusted LPN Staffing Hours per Resident per Day
- 0.78879
- Case-Mix LPN Staffing Hours per Resident per Day
- 1.42714
- Reported LPN Staffing Hours per Resident per Day
- 1.31648
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 3
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 3
- Rating Cycle 1 Number of Standard Health Deficiencies
- 3
- Rating Cycle 2 Number of Standard Health Deficiencies
- 0
- Reported Licensed Staffing Hours per Resident per Day
- 2.28586
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.69534
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 3.88694
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.82948
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.06495
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 6.45935
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 3
- Reported Total Nurse Staffing Hours per Resident per Day
- 5.11534
- Registered Nurse hours per resident per day on the weekend
- 0.70444
- Date First Approved to Provide Medicare and Medicaid Services
- 2019-10-04
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.15353
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.61889
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 5.68470
- Total number of nurse staff hours per resident per day on the weekend
- 4.37087
COMMUNITY EXPERIENCE
Reviews of SURPRISE HEALTH AND REHABILITATION CENTER
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026