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    Nursing home · Roslyn Heights, NY

    Sunharbor Manor

    255 Warner Avenue, Roslyn Heights, NY 11577

    CMS certification number: 335559 · Updated October 1, 2026

    CMS overall rating

    2 / 5

    Certified beds

    266

    Residents / day

    254.7

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Nassau
    Certified beds
    266
    Average residents per day
    254.7
    First certified
    July 15, 1975

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Nassau, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    3.54
    n=35
    State peers
    3.06

    Nurse hours / resident / day

    This home
    3.64
    County peers
    3.77
    n=35
    State peers
    3.69
    n=585

    Weekend nurse hours / resident / day

    This home
    3.25
    County peers
    3.35
    n=35
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    29.70
    County peers
    28.07
    n=34
    State peers
    40.27
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.7% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 29.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    21
    Health citations
    27
    Resident measures
    17
    Ownership records
    3
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.63976
    Reported RN Staffing Hours per Resident per Day
    0.51877
    Reported LPN Staffing Hours per Resident per Day
    0.94278
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.17822
    Total number of nurse staff hours per resident per day on the weekend
    3.24859
    Registered Nurse hours per resident per day on the weekend
    0.36815
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07642
    Total nursing staff turnover
    29.7
    Registered Nurse turnover
    28.9
    Number of administrators who have left the nursing home
    0
    Chain Name
    THE SHERMAN FAMILY
    Number of Facilities in Chain
    7
    Chain Average Overall 5-star Rating
    2.7
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    Y
    Chain ID
    781
    Latitude
    40.7917
    Location
    255 Warner Avenue,Roslyn Heights,NY,11577
    ZIP Code
    11577
    City/Town
    Roslyn Heights
    Longitude
    -73.646
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    THE SHERMAN FAMILY
    County/Parish
    Nassau
    Provider Name
    Sunharbor Manor
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    255 Warner Avenue
    Telephone Number
    5166215400
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    SUNHARBOR ACQUISITION I LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.53096
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    266
    Provider SSA County Code
    400
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    28.9
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.08559
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    29.7
    Chain Average Staffing Rating
    2.3
    Number of Facilities in Chain
    7
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    335559
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    40
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    39.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    254.7
    Chain Average Overall 5-star Rating
    2.7
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    36
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.4
    Rating Cycle 1 Health Deficiency Score
    40
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    36
    Rating Cycle 1 Standard Survey Health Date
    2024-03-21
    Rating Cycle 2 Standard Health Survey Date
    2022-05-25
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.47412
    Case-Mix RN Staffing Hours per Resident per Day
    0.75084
    Reported RN Staffing Hours per Resident per Day
    0.51877
    Adjusted LPN Staffing Hours per Resident per Day
    0.86163
    Case-Mix LPN Staffing Hours per Resident per Day
    0.93563
    Reported LPN Staffing Hours per Resident per Day
    0.94278
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    10
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    8
    Rating Cycle 1 Number of Standard Health Deficiencies
    10
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    1.46154
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.99073
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.54827
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.17822
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.32648
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.23474
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.63976
    Registered Nurse hours per resident per day on the weekend
    0.36815
    Date First Approved to Provide Medicare and Medicaid Services
    1975-07-15
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07642
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.96898
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.72688
    Total number of nurse staff hours per resident per day on the weekend
    3.24859

    COMMUNITY EXPERIENCE

    Reviews of Sunharbor Manor

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026