At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
266
Residents / day
254.7
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Nassau
- Certified beds
- 266
- Average residents per day
- 254.7
- First certified
- July 15, 1975
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 2 / 5
- Staffing
- 3 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Nassau, New York. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | 3.54 (n=35) | 3.06 |
| Nurse hours / resident / day | 3.64 | 3.77 (n=35) | 3.69 (n=585) |
| Weekend nurse hours / resident / day | 3.25 | 3.35 (n=35) | 3.20 (n=585) |
| Nursing staff turnover (%) | 29.70 | 28.07 (n=34) | 40.27 (n=560) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- 3.54
- n=35
- State peers
- 3.06
Nurse hours / resident / day
- This home
- 3.64
- County peers
- 3.77
- n=35
- State peers
- 3.69
- n=585
Weekend nurse hours / resident / day
- This home
- 3.25
- County peers
- 3.35
- n=35
- State peers
- 3.20
- n=585
Nursing staff turnover (%)
- This home
- 29.70
- County peers
- 28.07
- n=34
- State peers
- 40.27
- n=560
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 10.7% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 29.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 21
- Health citations
- 27
- Resident measures
- 17
- Ownership records
- 3
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.63976
- Reported RN Staffing Hours per Resident per Day
- 0.51877
- Reported LPN Staffing Hours per Resident per Day
- 0.94278
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.17822
- Total number of nurse staff hours per resident per day on the weekend
- 3.24859
- Registered Nurse hours per resident per day on the weekend
- 0.36815
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.07642
- Total nursing staff turnover
- 29.7
- Registered Nurse turnover
- 28.9
- Number of administrators who have left the nursing home
- 0
- Chain Name
- THE SHERMAN FAMILY
- Number of Facilities in Chain
- 7
- Chain Average Overall 5-star Rating
- 2.7
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- NY
- Urban
- Y
- Chain ID
- 781
- Latitude
- 40.7917
- Location
- 255 Warner Avenue,Roslyn Heights,NY,11577
- ZIP Code
- 11577
- City/Town
- Roslyn Heights
- Longitude
- -73.646
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- THE SHERMAN FAMILY
- County/Parish
- Nassau
- Provider Name
- Sunharbor Manor
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 255 Warner Avenue
- Telephone Number
- 5166215400
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- SUNHARBOR ACQUISITION I LLC
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.53096
- Chain Average QM Rating
- 4.3
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 266
- Provider SSA County Code
- 400
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 28.9
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.08559
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 29.7
- Chain Average Staffing Rating
- 2.3
- Number of Facilities in Chain
- 7
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 335559
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 40
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 39.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 254.7
- Chain Average Overall 5-star Rating
- 2.7
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 36
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.4
- Rating Cycle 1 Health Deficiency Score
- 40
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 36
- Rating Cycle 1 Standard Survey Health Date
- 2024-03-21
- Rating Cycle 2 Standard Health Survey Date
- 2022-05-25
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.47412
- Case-Mix RN Staffing Hours per Resident per Day
- 0.75084
- Reported RN Staffing Hours per Resident per Day
- 0.51877
- Adjusted LPN Staffing Hours per Resident per Day
- 0.86163
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.93563
- Reported LPN Staffing Hours per Resident per Day
- 0.94278
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 10
- Most Recent Health Inspection More Than 2 Years Ago
- Y
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 8
- Rating Cycle 1 Number of Standard Health Deficiencies
- 10
- Rating Cycle 2 Number of Standard Health Deficiencies
- 8
- Reported Licensed Staffing Hours per Resident per Day
- 1.46154
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 1
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.99073
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.54827
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.17822
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.32648
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.23474
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.63976
- Registered Nurse hours per resident per day on the weekend
- 0.36815
- Date First Approved to Provide Medicare and Medicaid Services
- 1975-07-15
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.07642
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.96898
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.72688
- Total number of nurse staff hours per resident per day on the weekend
- 3.24859
COMMUNITY EXPERIENCE
Reviews of Sunharbor Manor
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026