At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
49
Residents / day
27.7
Ownership
For profit - Partnership
Facility information
- Certification
- Medicare
- Ownership
- For profit - Partnership
- County
- New Castle
- Certified beds
- 49
- Average residents per day
- 27.7
- First certified
- June 22, 1984
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 3 / 5
- Staffing
- 5 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in New Castle, Delaware. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | 3.22 (n=23) | 3.19 |
| Nurse hours / resident / day | 6.25 | 4.34 (n=23) | 4.44 (n=42) |
| Weekend nurse hours / resident / day | 5.48 | 3.90 (n=23) | 3.96 (n=42) |
| Nursing staff turnover (%) | 27.30 | 42.52 (n=20) | 40.78 (n=39) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- 3.22
- n=23
- State peers
- 3.19
Nurse hours / resident / day
- This home
- 6.25
- County peers
- 4.34
- n=23
- State peers
- 4.44
- n=42
Weekend nurse hours / resident / day
- This home
- 5.48
- County peers
- 3.90
- n=23
- State peers
- 3.96
- n=42
Nursing staff turnover (%)
- This home
- 27.30
- County peers
- 42.52
- n=20
- State peers
- 40.78
- n=39
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 12.3% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 27.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 0
- Health citations
- 20
- Resident measures
- 17
- Ownership records
- 8
- Penalties
- 1
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 6.25297
- Reported RN Staffing Hours per Resident per Day
- 2.29885
- Reported LPN Staffing Hours per Resident per Day
- 1.04231
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.91181
- Total number of nurse staff hours per resident per day on the weekend
- 5.48266
- Registered Nurse hours per resident per day on the weekend
- 1.90638
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.05840
- Total nursing staff turnover
- 27.3
- Registered Nurse turnover
- 5.3
- Number of administrators who have left the nursing home
- 0
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- DE
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 39.7835
- Location
- 4031 KENNETT PIKE,GREENVILLE,DE,19807
- ZIP Code
- 19807
- City/Town
- GREENVILLE
- Longitude
- -75.602
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- New Castle
- Provider Name
- STONEGATES
- Provider Type
- Medicare
- Overall Rating
- 4
- Ownership Type
- For profit - Partnership
- Number of Fines
- 1
- Processing Date
- 2026-10-01
- Staffing Rating
- 5
- Provider Address
- 4031 KENNETT PIKE
- Telephone Number
- 3026586200
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- GREENVILLE RETIREMENT COMMUNITY L.L.C.
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 3
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.03470
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 49
- Provider SSA County Code
- 010
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 5.3
- Total Number of Penalties
- 1
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.73370
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 27.3
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 085026
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 48696.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 24
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 51.750
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 27.7
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 135
- Continuing Care Retirement Community
- Y
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 24
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 135
- Rating Cycle 1 Standard Survey Health Date
- 2025-12-12
- Rating Cycle 2 Standard Health Survey Date
- 2024-12-06
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 3.10865
- Case-Mix RN Staffing Hours per Resident per Day
- 0.50745
- Reported RN Staffing Hours per Resident per Day
- 2.29885
- Adjusted LPN Staffing Hours per Resident per Day
- 1.40948
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.63235
- Reported LPN Staffing Hours per Resident per Day
- 1.04231
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 6
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 10
- Rating Cycle 1 Number of Standard Health Deficiencies
- 6
- Rating Cycle 2 Number of Standard Health Deficiencies
- 5
- Reported Licensed Staffing Hours per Resident per Day
- 3.34116
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 3.93753
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 1.72225
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.91181
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 8.45566
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 2.86205
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 5
- Reported Total Nurse Staffing Hours per Resident per Day
- 6.25297
- Registered Nurse hours per resident per day on the weekend
- 1.90638
- Date First Approved to Provide Medicare and Medicaid Services
- 1984-06-22
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.05840
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 7.41400
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.51881
- Total number of nurse staff hours per resident per day on the weekend
- 5.48266
COMMUNITY EXPERIENCE
Reviews of STONEGATES
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026