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    Nursing home · WORCESTER, MA

    St Mary Health Care Center

    39 QUEEN STREET, WORCESTER, MA 01610

    CMS certification number: 225305 · Updated October 1, 2026

    Request care assistance5087534791Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    172

    Residents / day

    113.7

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Worcester
    Certified beds
    172
    Average residents per day
    113.7
    First certified
    November 10, 1987

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Worcester, Massachusetts. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    3.10
    n=49
    State peers
    3.11

    Nurse hours / resident / day

    This home
    3.58
    County peers
    3.89
    n=48
    State peers
    3.94
    n=338

    Weekend nurse hours / resident / day

    This home
    3.33
    County peers
    3.44
    n=48
    State peers
    3.52
    n=338

    Nursing staff turnover (%)

    This home
    31.50
    County peers
    39.11
    n=45
    State peers
    37.65
    n=320

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 6.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 31.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    17
    Health citations
    27
    Resident measures
    17
    Ownership records
    38
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.57519
    Reported RN Staffing Hours per Resident per Day
    0.33651
    Reported LPN Staffing Hours per Resident per Day
    1.01847
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.22021
    Total number of nurse staff hours per resident per day on the weekend
    3.32740
    Registered Nurse hours per resident per day on the weekend
    0.25098
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00746
    Total nursing staff turnover
    31.5
    Registered Nurse turnover
    41.7
    Number of administrators who have left the nursing home
    0
    Chain Name
    COVENANT HEALTH
    Number of Facilities in Chain
    8
    Chain Average Overall 5-star Rating
    2.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MA
    Urban
    Y
    Chain ID
    167
    Latitude
    42.258
    Location
    39 QUEEN STREET,WORCESTER,MA,01610
    ZIP Code
    01610
    City/Town
    WORCESTER
    Longitude
    -71.814
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    COVENANT HEALTH
    County/Parish
    Worcester
    Provider Name
    St Mary Health Care Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    Non profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    39 QUEEN STREET
    Telephone Number
    5087534791
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    CHS OF WORCESTER, INC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.19236
    Chain Average QM Rating
    2.9
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    172
    Provider SSA County Code
    170
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    41.7
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.84549
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    31.5
    Chain Average Staffing Rating
    4.4
    Number of Facilities in Chain
    8
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    225305
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    8788.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    60
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    55.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    113.7
    Chain Average Overall 5-star Rating
    2.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    40
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    60
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    40
    Rating Cycle 1 Standard Survey Health Date
    2026-04-14
    Rating Cycle 2 Standard Health Survey Date
    2024-12-18
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.39488
    Case-Mix RN Staffing Hours per Resident per Day
    0.58477
    Reported RN Staffing Hours per Resident per Day
    0.33651
    Adjusted LPN Staffing Hours per Resident per Day
    1.19513
    Case-Mix LPN Staffing Hours per Resident per Day
    0.72870
    Reported LPN Staffing Hours per Resident per Day
    1.01847
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    9
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    10
    Rating Cycle 1 Number of Standard Health Deficiencies
    7
    Rating Cycle 2 Number of Standard Health Deficiencies
    9
    Reported Licensed Staffing Hours per Resident per Day
    1.35498
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.60533
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.98467
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.22021
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.19534
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.29814
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.57519
    Registered Nurse hours per resident per day on the weekend
    0.25098
    Date First Approved to Provide Medicare and Medicaid Services
    1987-11-10
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00746
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.90457
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.90261
    Total number of nurse staff hours per resident per day on the weekend
    3.32740

    COMMUNITY EXPERIENCE

    Reviews of St Mary Health Care Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026