At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
86
Residents / day
81.5
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Nevada
- Certified beds
- 86
- Average residents per day
- 81.5
- First certified
- January 2, 1968
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 3 / 5
- Staffing
- 4 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Nevada, California. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 4.25 (n=4) | 3.21 |
| Nurse hours / resident / day | 4.45 | 3.90 (n=4) | 4.54 (n=1138) |
| Weekend nurse hours / resident / day | 3.84 | 3.43 (n=4) | 4.10 (n=1138) |
| Nursing staff turnover (%) | 48.00 | 44.63 (n=4) | 36.54 (n=1011) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 4.25
- n=4
- State peers
- 3.21
Nurse hours / resident / day
- This home
- 4.45
- County peers
- 3.90
- n=4
- State peers
- 4.54
- n=1138
Weekend nurse hours / resident / day
- This home
- 3.84
- County peers
- 3.43
- n=4
- State peers
- 4.10
- n=1138
Nursing staff turnover (%)
- This home
- 48.00
- County peers
- 44.63
- n=4
- State peers
- 36.54
- n=1011
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 13.7% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 48.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 28
- Health citations
- 24
- Resident measures
- 17
- Ownership records
- 10
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.44705
- Reported RN Staffing Hours per Resident per Day
- 0.50563
- Reported LPN Staffing Hours per Resident per Day
- 1.24463
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.69679
- Total number of nurse staff hours per resident per day on the weekend
- 3.83986
- Registered Nurse hours per resident per day on the weekend
- 0.31505
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.06158
- Total nursing staff turnover
- 48.0
- Registered Nurse turnover
- 0.0
- Number of administrators who have left the nursing home
- 0
- Chain Name
- CYPRESS HEALTHCARE GROUP
- Number of Facilities in Chain
- 13
- Chain Average Overall 5-star Rating
- 4.0
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- CA
- Urban
- N
- Chain ID
- 175
- Latitude
- 39.2304
- Location
- 355 Joerschke Dr,Grass Valley,CA,95945
- ZIP Code
- 95945
- City/Town
- Grass Valley
- Longitude
- -121.04
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- CYPRESS HEALTHCARE GROUP
- County/Parish
- Nevada
- Provider Name
- Spring Hill Manor
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 355 Joerschke Dr
- Telephone Number
- 5302737247
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- HEISMAN LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 3
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.26139
- Chain Average QM Rating
- 4.8
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 86
- Provider SSA County Code
- 390
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 0.0
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.89445
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 48.0
- Chain Average Staffing Rating
- 4.2
- Number of Facilities in Chain
- 13
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 055640
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 84
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 75.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 81.5
- Chain Average Overall 5-star Rating
- 4.0
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 48
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 3.1
- Rating Cycle 1 Health Deficiency Score
- 84
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 48
- Rating Cycle 1 Standard Survey Health Date
- 2025-09-25
- Rating Cycle 2 Standard Health Survey Date
- 2023-06-09
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.56087
- Case-Mix RN Staffing Hours per Resident per Day
- 0.61863
- Reported RN Staffing Hours per Resident per Day
- 0.50563
- Adjusted LPN Staffing Hours per Resident per Day
- 1.38059
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.77089
- Reported LPN Staffing Hours per Resident per Day
- 1.24463
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 13
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 9
- Rating Cycle 1 Number of Standard Health Deficiencies
- 10
- Rating Cycle 2 Number of Standard Health Deficiencies
- 5
- Reported Licensed Staffing Hours per Resident per Day
- 1.75026
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 5
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.99139
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.09958
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.69679
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.93284
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.48910
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 4
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.44705
- Registered Nurse hours per resident per day on the weekend
- 0.31505
- Date First Approved to Provide Medicare and Medicaid Services
- 1968-01-02
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.06158
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.25932
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.07066
- Total number of nurse staff hours per resident per day on the weekend
- 3.83986
COMMUNITY EXPERIENCE
Reviews of Spring Hill Manor
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026