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    Nursing home · MEMPHIS, TN

    SPRING GATE REHAB & HEALTHCARE CENTER

    3909 COVINGTON PIKE, MEMPHIS, TN 38135

    CMS certification number: 445220 · Updated October 1, 2026

    Request care assistance9013771011Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    206

    Residents / day

    116.1

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Shelby
    Certified beds
    206
    Average residents per day
    116.1
    First certified
    May 2, 1989

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    2 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Shelby, Tennessee. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.58
    n=24
    State peers
    3.08

    Nurse hours / resident / day

    This home
    4.27
    County peers
    4.13
    n=24
    State peers
    3.82
    n=296

    Weekend nurse hours / resident / day

    This home
    3.67
    County peers
    3.62
    n=24
    State peers
    3.32
    n=296

    Nursing staff turnover (%)

    This home
    70.30
    County peers
    53.73
    n=22
    State peers
    48.49
    n=286

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.1% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 70.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    12
    Health citations
    37
    Resident measures
    17
    Ownership records
    12
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.27460
    Reported RN Staffing Hours per Resident per Day
    0.80677
    Reported LPN Staffing Hours per Resident per Day
    0.93571
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.53212
    Total number of nurse staff hours per resident per day on the weekend
    3.67098
    Registered Nurse hours per resident per day on the weekend
    0.56273
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05245
    Total nursing staff turnover
    70.3
    Registered Nurse turnover
    73.3
    Number of administrators who have left the nursing home
    3
    Chain Name
    PRESTIGE ADMINISTRATIVE SERVICES
    Number of Facilities in Chain
    9
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TN
    Urban
    Y
    Chain ID
    416
    Latitude
    35.2295
    Location
    3909 COVINGTON PIKE,MEMPHIS,TN,38135
    ZIP Code
    38135
    City/Town
    MEMPHIS
    Longitude
    -89.853
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    PRESTIGE ADMINISTRATIVE SERVICES
    County/Parish
    Shelby
    Provider Name
    SPRING GATE REHAB & HEALTHCARE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    3909 COVINGTON PIKE
    Telephone Number
    9013771011
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    MEMPHIS OPERATOR LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.65671
    Chain Average QM Rating
    3.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    206
    Provider SSA County Code
    780
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    73.3
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.17476
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    70.3
    Chain Average Staffing Rating
    2.7
    Number of Facilities in Chain
    9
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    445220
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    128974.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    234
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    204.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    116.1
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    78
    Rating Cycle 2/3 Total Health Score
    115
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.3
    Rating Cycle 1 Health Deficiency Score
    156
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    115
    Rating Cycle 1 Standard Survey Health Date
    2024-10-16
    Rating Cycle 2 Standard Health Survey Date
    2021-09-24
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.68136
    Case-Mix RN Staffing Hours per Resident per Day
    0.81251
    Reported RN Staffing Hours per Resident per Day
    0.80677
    Adjusted LPN Staffing Hours per Resident per Day
    0.79026
    Case-Mix LPN Staffing Hours per Resident per Day
    1.01248
    Reported LPN Staffing Hours per Resident per Day
    0.93571
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    23
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    10
    Rating Cycle 1 Number of Standard Health Deficiencies
    23
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.74247
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    13
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.13852
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.75759
    Number of administrators who have left the nursing home
    3
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.53212
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.61013
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.58258
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    5
    Reported Total Nurse Staffing Hours per Resident per Day
    4.27460
    Registered Nurse hours per resident per day on the weekend
    0.56273
    Date First Approved to Provide Medicare and Medicaid Services
    1989-05-02
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05245
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.10034
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.03300
    Total number of nurse staff hours per resident per day on the weekend
    3.67098

    COMMUNITY EXPERIENCE

    Reviews of SPRING GATE REHAB & HEALTHCARE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026