At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
112
Residents / day
104.7
Ownership
Non profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- County
- Acadia
- Certified beds
- 112
- Average residents per day
- 104.7
- First certified
- August 2, 2002
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 3 / 5
- Staffing
- 2 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Acadia, Louisiana. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 2.50 (n=4) | 2.59 |
| Nurse hours / resident / day | 3.67 | 4.01 (n=4) | 3.82 (n=248) |
| Weekend nurse hours / resident / day | 2.93 | 3.24 (n=4) | 3.24 (n=248) |
| Nursing staff turnover (%) | 41.70 | 54.80 (n=3) | 47.08 (n=231) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 2.50
- n=4
- State peers
- 2.59
Nurse hours / resident / day
- This home
- 3.67
- County peers
- 4.01
- n=4
- State peers
- 3.82
- n=248
Weekend nurse hours / resident / day
- This home
- 2.93
- County peers
- 3.24
- n=4
- State peers
- 3.24
- n=248
Nursing staff turnover (%)
- This home
- 41.70
- County peers
- 54.80
- n=3
- State peers
- 47.08
- n=231
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 20.1% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 41.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 1
- Health citations
- 29
- Resident measures
- 17
- Ownership records
- 7
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.66539
- Reported RN Staffing Hours per Resident per Day
- 0.20623
- Reported LPN Staffing Hours per Resident per Day
- 1.12416
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.33500
- Total number of nurse staff hours per resident per day on the weekend
- 2.93010
- Registered Nurse hours per resident per day on the weekend
- 0.08850
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.05656
- Total nursing staff turnover
- 41.7
- Registered Nurse turnover
- Not reported
- Number of administrators who have left the nursing home
- 0
- Chain Name
- ELDER OUTREACH NURSING & REHABILITATION
- Number of Facilities in Chain
- 5
- Chain Average Overall 5-star Rating
- 3.4
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- LA
- Urban
- Y
- Chain ID
- 194
- Latitude
- 30.2222
- Location
- 804 Crowley-Rayne Hwy,Crowley,LA,70526
- ZIP Code
- 70526
- City/Town
- Crowley
- Longitude
- -92.363
- QM Rating
- 2
- Abuse Icon
- N
- Chain Name
- ELDER OUTREACH NURSING & REHABILITATION
- County/Parish
- Acadia
- Provider Name
- Southwind Nursing & Rehabilitation Center
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- Non profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 2
- Provider Address
- 804 Crowley-Rayne Hwy
- Telephone Number
- 3377832740
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- ARKANSAS ELDER OUTREACH OF LITTLE ROCK, INC.
- Long-Stay QM Rating
- 2
- High Performing Icon
- N
- Short-Stay QM Rating
- 1
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.38040
- Chain Average QM Rating
- 2.6
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 112
- Provider SSA County Code
- 000
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- Not reported
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.97883
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 41.7
- Chain Average Staffing Rating
- 1.8
- Number of Facilities in Chain
- 5
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 195563
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 40
- Registered Nurse turnover footnote
- 27
- Total Weighted Health Survey Score
- 44.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 104.7
- Chain Average Overall 5-star Rating
- 3.4
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 56
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 3.6
- Rating Cycle 1 Health Deficiency Score
- 40
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 56
- Rating Cycle 1 Standard Survey Health Date
- 2026-08-25
- Rating Cycle 2 Standard Health Survey Date
- 2025-09-17
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.20904
- Case-Mix RN Staffing Hours per Resident per Day
- 0.67700
- Reported RN Staffing Hours per Resident per Day
- 0.20623
- Adjusted LPN Staffing Hours per Resident per Day
- 1.13946
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.84362
- Reported LPN Staffing Hours per Resident per Day
- 1.12416
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 8
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 14
- Rating Cycle 1 Number of Standard Health Deficiencies
- 8
- Rating Cycle 2 Number of Standard Health Deficiencies
- 9
- Reported Licensed Staffing Hours per Resident per Day
- 1.33039
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.36677
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.29767
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.33500
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.71526
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.81829
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 5
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.66539
- Registered Nurse hours per resident per day on the weekend
- 0.08850
- Date First Approved to Provide Medicare and Medicaid Services
- 2002-08-02
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.05656
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.96997
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.36037
- Total number of nurse staff hours per resident per day on the weekend
- 2.93010
COMMUNITY EXPERIENCE
Reviews of Southwind Nursing & Rehabilitation Center
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026