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    Nursing home · NORWALK, CA

    SOUTHLAND

    11701 STUDEBAKER ROAD, NORWALK, CA 90650

    CMS certification number: 555070 · Updated October 1, 2026

    CMS overall rating

    2 / 5

    Certified beds

    120

    Residents / day

    113

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Los Angeles
    Certified beds
    120
    Average residents per day
    113
    First certified
    June 15, 1977

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Los Angeles, California. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.55
    n=365
    State peers
    3.21

    Nurse hours / resident / day

    This home
    4.39
    County peers
    4.65
    n=359
    State peers
    4.54
    n=1138

    Weekend nurse hours / resident / day

    This home
    4.00
    County peers
    4.21
    n=359
    State peers
    4.10
    n=1138

    Nursing staff turnover (%)

    This home
    56.00
    County peers
    34.87
    n=317
    State peers
    36.54
    n=1011

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 8.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 56.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    15
    Health citations
    95
    Resident measures
    17
    Ownership records
    20
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.38928
    Reported RN Staffing Hours per Resident per Day
    0.43879
    Reported LPN Staffing Hours per Resident per Day
    1.40466
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.54582
    Total number of nurse staff hours per resident per day on the weekend
    3.99880
    Registered Nurse hours per resident per day on the weekend
    0.31805
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.18743
    Total nursing staff turnover
    56.0
    Registered Nurse turnover
    38.5
    Number of administrators who have left the nursing home
    0
    Chain Name
    THE ENSIGN GROUP
    Number of Facilities in Chain
    347
    Chain Average Overall 5-star Rating
    3.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    CA
    Urban
    Y
    Chain ID
    507
    Latitude
    33.927
    Location
    11701 STUDEBAKER ROAD,NORWALK,CA,90650
    ZIP Code
    90650
    City/Town
    NORWALK
    Longitude
    -118.1
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    THE ENSIGN GROUP
    County/Parish
    Los Angeles
    Provider Name
    SOUTHLAND
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    11701 STUDEBAKER ROAD
    Telephone Number
    5628689761
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    SOUTHLAND MANAGMENT LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.53529
    Chain Average QM Rating
    4.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    120
    Provider SSA County Code
    200
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    38.5
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.08866
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    56.0
    Chain Average Staffing Rating
    2.8
    Number of Facilities in Chain
    347
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    555070
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    38376.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    140
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    205.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    113.0
    Chain Average Overall 5-star Rating
    3.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    400
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    140
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    400
    Rating Cycle 1 Standard Survey Health Date
    2026-05-07
    Rating Cycle 2 Standard Health Survey Date
    2025-03-14
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.39989
    Case-Mix RN Staffing Hours per Resident per Day
    0.75296
    Reported RN Staffing Hours per Resident per Day
    0.43879
    Adjusted LPN Staffing Hours per Resident per Day
    1.28014
    Case-Mix LPN Staffing Hours per Resident per Day
    0.93827
    Reported LPN Staffing Hours per Resident per Day
    1.40466
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    29
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    51
    Rating Cycle 1 Number of Standard Health Deficiencies
    18
    Rating Cycle 2 Number of Standard Health Deficiencies
    31
    Reported Licensed Staffing Hours per Resident per Day
    1.84345
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    13
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.32014
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.55547
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.54582
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.00018
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.24670
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    24
    Reported Total Nurse Staffing Hours per Resident per Day
    4.38928
    Registered Nurse hours per resident per day on the weekend
    0.31805
    Date First Approved to Provide Medicare and Medicaid Services
    1977-06-15
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.18743
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.64431
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.73741
    Total number of nurse staff hours per resident per day on the weekend
    3.99880

    COMMUNITY EXPERIENCE

    Reviews of SOUTHLAND

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026