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    Nursing home · Dallas, TX

    Southern Oaks Therapy and Living Center

    3350 Bonnie View Rd, Dallas, TX 75216

    CMS certification number: 745056 · Updated October 1, 2026

    Request care assistance4693204400Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    150

    Residents / day

    69

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Dallas
    Certified beds
    150
    Average residents per day
    69
    First certified
    November 18, 2024

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    3 / 5
    Staffing
    1 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Dallas, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    2.67
    n=81
    State peers
    2.75

    Nurse hours / resident / day

    This home
    1.93
    County peers
    3.39
    n=81
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    1.69
    County peers
    3.00
    n=81
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    Not reported
    County peers
    51.99
    n=77
    State peers
    50.80
    n=1096

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.8% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • How do you retain nursing staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    22
    Health citations
    24
    Resident measures
    17
    Ownership records
    17
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    2

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    1.93475
    Reported RN Staffing Hours per Resident per Day
    0.21757
    Reported LPN Staffing Hours per Resident per Day
    0.53132
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.18585
    Total number of nurse staff hours per resident per day on the weekend
    1.68694
    Registered Nurse hours per resident per day on the weekend
    0.16906
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09053
    Total nursing staff turnover
    Not reported
    Registered Nurse turnover
    Not reported
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    32.7183
    Location
    3350 Bonnie View Rd,Dallas,TX,75216
    ZIP Code
    75216
    City/Town
    Dallas
    Longitude
    -96.778
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Dallas
    Provider Name
    Southern Oaks Therapy and Living Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    3350 Bonnie View Rd
    Telephone Number
    4693204400
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WEST WHARTON COUNTY HOSPITAL DISTRICT
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.47837
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    150
    Provider SSA County Code
    390
    Staffing Rating Footnote
    24
    Number of Payment Denials
    0
    Registered Nurse turnover
    Not reported
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.04830
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    Not reported
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    745056
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    80
    Registered Nurse turnover footnote
    26
    Total Weighted Health Survey Score
    79.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    69.0
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    76
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    26
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    80
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    76
    Rating Cycle 1 Standard Survey Health Date
    2025-09-10
    Rating Cycle 2 Standard Health Survey Date
    2024-08-08
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.20592
    Case-Mix RN Staffing Hours per Resident per Day
    0.72505
    Reported RN Staffing Hours per Resident per Day
    0.21757
    Adjusted LPN Staffing Hours per Resident per Day
    0.50286
    Case-Mix LPN Staffing Hours per Resident per Day
    0.90349
    Reported LPN Staffing Hours per Resident per Day
    0.53132
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    13
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    11
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    0.74889
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    11
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.12234
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.46074
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.18585
    Adjusted Total Nurse Staffing Hours per Resident per Day
    1.83111
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.08928
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    3
    Reported Total Nurse Staffing Hours per Resident per Day
    1.93475
    Registered Nurse hours per resident per day on the weekend
    0.16906
    Date First Approved to Provide Medicare and Medicaid Services
    2024-11-18
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09053
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    1.59659
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.59886
    Total number of nurse staff hours per resident per day on the weekend
    1.68694

    COMMUNITY EXPERIENCE

    Reviews of Southern Oaks Therapy and Living Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026