At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
61
Residents / day
54.1
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Caddo
- Certified beds
- 61
- Average residents per day
- 54.1
- First certified
- October 24, 2002
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 2 / 5
- Staffing
- 4 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Caddo, Louisiana. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | 2.48 (n=21) | 2.59 |
| Nurse hours / resident / day | 3.79 | 3.78 (n=19) | 3.82 (n=248) |
| Weekend nurse hours / resident / day | 3.39 | 3.28 (n=19) | 3.24 (n=248) |
| Nursing staff turnover (%) | 39.30 | 46.83 (n=18) | 47.09 (n=231) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- 2.48
- n=21
- State peers
- 2.59
Nurse hours / resident / day
- This home
- 3.79
- County peers
- 3.78
- n=19
- State peers
- 3.82
- n=248
Weekend nurse hours / resident / day
- This home
- 3.39
- County peers
- 3.28
- n=19
- State peers
- 3.24
- n=248
Nursing staff turnover (%)
- This home
- 39.30
- County peers
- 46.83
- n=18
- State peers
- 47.09
- n=231
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 10.4% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 39.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 4
- Health citations
- 17
- Resident measures
- 17
- Ownership records
- 11
- Penalties
- 2
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.78652
- Reported RN Staffing Hours per Resident per Day
- 0.29688
- Reported LPN Staffing Hours per Resident per Day
- 1.14146
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.34819
- Total number of nurse staff hours per resident per day on the weekend
- 3.39123
- Registered Nurse hours per resident per day on the weekend
- 0.26135
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.03105
- Total nursing staff turnover
- 39.3
- Registered Nurse turnover
- Not reported
- Number of administrators who have left the nursing home
- 0
- Chain Name
- CENTRAL MANAGEMENT COMPANY
- Number of Facilities in Chain
- 21
- Chain Average Overall 5-star Rating
- 2.7
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- LA
- Urban
- Y
- Chain ID
- 130
- Latitude
- 32.4985
- Location
- 1524 Glen Oaks Place,Shreveport,LA,71103
- ZIP Code
- 71103
- City/Town
- Shreveport
- Longitude
- -93.8
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- CENTRAL MANAGEMENT COMPANY
- County/Parish
- Caddo
- Provider Name
- Southern Oaks Nursing & Rehabilitation Center
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Corporation
- Number of Fines
- 2
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 1524 Glen Oaks Place
- Telephone Number
- 3182210911
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- SOUTHERN OAKS NURSING & REHABILITATION CENTER, LLC
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- Not reported
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.16454
- Chain Average QM Rating
- 2.8
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 61
- Provider SSA County Code
- 080
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- Not reported
- Total Number of Penalties
- 2
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.82577
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 39.3
- Chain Average Staffing Rating
- 3.2
- Number of Facilities in Chain
- 21
- Short-Stay QM Rating Footnote
- 2
- CMS Certification Number (CCN)
- 195558
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 116623.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 24
- Registered Nurse turnover footnote
- 27
- Total Weighted Health Survey Score
- 86.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 54.1
- Chain Average Overall 5-star Rating
- 2.7
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 272
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.8
- Rating Cycle 1 Health Deficiency Score
- 24
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 272
- Rating Cycle 1 Standard Survey Health Date
- 2026-08-05
- Rating Cycle 2 Standard Health Survey Date
- 2025-05-21
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.35670
- Case-Mix RN Staffing Hours per Resident per Day
- 0.57113
- Reported RN Staffing Hours per Resident per Day
- 0.29688
- Adjusted LPN Staffing Hours per Resident per Day
- 1.37145
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.71170
- Reported LPN Staffing Hours per Resident per Day
- 1.14146
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 4
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 12
- Rating Cycle 1 Number of Standard Health Deficiencies
- 4
- Rating Cycle 2 Number of Standard Health Deficiencies
- 4
- Reported Licensed Staffing Hours per Resident per Day
- 1.43833
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.82133
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 1.93837
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.34819
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.54947
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.22120
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 8
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.78652
- Registered Nurse hours per resident per day on the weekend
- 0.26135
- Date First Approved to Provide Medicare and Medicaid Services
- 2002-10-24
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.03105
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.07453
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.83489
- Total number of nurse staff hours per resident per day on the weekend
- 3.39123
COMMUNITY EXPERIENCE
Reviews of Southern Oaks Nursing & Rehabilitation Center
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026