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    Nursing home · Chapel Hill, NC

    Signature Healthcare of Chapel Hill

    1602 E Franklin Street, Chapel Hill, NC 27514

    CMS certification number: 345225 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance9199671418Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    108

    Residents / day

    92.2

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Orange
    Certified beds
    108
    Average residents per day
    92.2
    First certified
    August 31, 1982

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Orange, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    4.50
    n=2
    State peers
    3.02

    Nurse hours / resident / day

    This home
    3.58
    County peers
    4.47
    n=2
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    3.08
    County peers
    3.96
    n=2
    State peers
    3.40
    n=404

    Nursing staff turnover (%)

    This home
    54.40
    County peers
    45.60
    n=2
    State peers
    48.67
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.2% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 54.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    11
    Health citations
    41
    Resident measures
    17
    Ownership records
    9
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.58312
    Reported RN Staffing Hours per Resident per Day
    0.76624
    Reported LPN Staffing Hours per Resident per Day
    0.61090
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.20598
    Total number of nurse staff hours per resident per day on the weekend
    3.07560
    Registered Nurse hours per resident per day on the weekend
    0.55260
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12984
    Total nursing staff turnover
    54.4
    Registered Nurse turnover
    60.9
    Number of administrators who have left the nursing home
    3
    Chain Name
    SIGNATURE HEALTHCARE
    Number of Facilities in Chain
    67
    Chain Average Overall 5-star Rating
    3.1
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    Y
    Chain ID
    474
    Latitude
    35.933
    Location
    1602 E Franklin Street,Chapel Hill,NC,27514
    ZIP Code
    27514
    City/Town
    Chapel Hill
    Longitude
    -79.031
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    SIGNATURE HEALTHCARE
    County/Parish
    Orange
    Provider Name
    Signature Healthcare of Chapel Hill
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    1602 E Franklin Street
    Telephone Number
    9199671418
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    LP CHAPEL HILL, LLC
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.35775
    Chain Average QM Rating
    3.9
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    108
    Provider SSA County Code
    670
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    60.9
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.96277
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    54.4
    Chain Average Staffing Rating
    3.0
    Number of Facilities in Chain
    67
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345225
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    128
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    108.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    92.2
    Chain Average Overall 5-star Rating
    3.1
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    48
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    128
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    48
    Rating Cycle 1 Standard Survey Health Date
    2026-08-21
    Rating Cycle 2 Standard Health Survey Date
    2025-06-19
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.78963
    Case-Mix RN Staffing Hours per Resident per Day
    0.66589
    Reported RN Staffing Hours per Resident per Day
    0.76624
    Adjusted LPN Staffing Hours per Resident per Day
    0.62954
    Case-Mix LPN Staffing Hours per Resident per Day
    0.82977
    Reported LPN Staffing Hours per Resident per Day
    0.61090
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    25
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    11
    Rating Cycle 1 Number of Standard Health Deficiencies
    25
    Rating Cycle 2 Number of Standard Health Deficiencies
    4
    Reported Licensed Staffing Hours per Resident per Day
    1.37714
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    8
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.27331
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.25996
    Number of administrators who have left the nursing home
    3
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.20598
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.69247
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.75563
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    9
    Reported Total Nurse Staffing Hours per Resident per Day
    3.58312
    Registered Nurse hours per resident per day on the weekend
    0.55260
    Date First Approved to Provide Medicare and Medicaid Services
    1982-08-31
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12984
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.16946
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.30522
    Total number of nurse staff hours per resident per day on the weekend
    3.07560

    COMMUNITY EXPERIENCE

    Reviews of Signature Healthcare of Chapel Hill

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026