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    Nursing home · KNOXVILLE, TN

    SENATOR BEN ATCHLEY STATE VETERANS' HOME

    ONE VETERANS WAY, KNOXVILLE, TN 37931

    CMS certification number: 445484 · Updated October 1, 2026

    Request care assistance8658628100Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    140

    Residents / day

    128.2

    Ownership

    Government - State

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - State
    County
    Knox
    Certified beds
    140
    Average residents per day
    128.2
    First certified
    January 18, 2007

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Knox, Tennessee. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.17
    n=12
    State peers
    3.07

    Nurse hours / resident / day

    This home
    4.52
    County peers
    4.08
    n=12
    State peers
    3.82
    n=296

    Weekend nurse hours / resident / day

    This home
    3.94
    County peers
    3.55
    n=12
    State peers
    3.32
    n=296

    Nursing staff turnover (%)

    This home
    37.50
    County peers
    54.45
    n=11
    State peers
    48.61
    n=286

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 13.0% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 37.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    0
    Health citations
    5
    Resident measures
    17
    Ownership records
    1
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.52373
    Reported RN Staffing Hours per Resident per Day
    0.71150
    Reported LPN Staffing Hours per Resident per Day
    1.20368
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.60855
    Total number of nurse staff hours per resident per day on the weekend
    3.93690
    Registered Nurse hours per resident per day on the weekend
    0.33013
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02047
    Total nursing staff turnover
    37.5
    Registered Nurse turnover
    26.1
    Number of administrators who have left the nursing home
    0
    Chain Name
    TENNESSEE STATE VETERANS' HOME
    Number of Facilities in Chain
    5
    Chain Average Overall 5-star Rating
    3.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TN
    Urban
    Y
    Chain ID
    704
    Latitude
    35.9733
    Location
    ONE VETERANS WAY,KNOXVILLE,TN,37931
    ZIP Code
    37931
    City/Town
    KNOXVILLE
    Longitude
    -84.114
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    TENNESSEE STATE VETERANS' HOME
    County/Parish
    Knox
    Provider Name
    SENATOR BEN ATCHLEY STATE VETERANS' HOME
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    Government - State
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    ONE VETERANS WAY
    Telephone Number
    8658628100
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    Legal Business Name Not Available
    Long-Stay QM Rating
    4
    High Performing Icon
    Y
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.29941
    Chain Average QM Rating
    3.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    140
    Provider SSA County Code
    460
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    26.1
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.92140
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    37.5
    Chain Average Staffing Rating
    3.8
    Number of Facilities in Chain
    5
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    445484
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    8
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    9.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    128.2
    Chain Average Overall 5-star Rating
    3.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    12
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.4
    Rating Cycle 1 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Health Date
    2026-03-11
    Rating Cycle 2 Standard Health Survey Date
    2024-02-14
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.76613
    Case-Mix RN Staffing Hours per Resident per Day
    0.63728
    Reported RN Staffing Hours per Resident per Day
    0.71150
    Adjusted LPN Staffing Hours per Resident per Day
    1.29611
    Case-Mix LPN Staffing Hours per Resident per Day
    0.79412
    Reported LPN Staffing Hours per Resident per Day
    1.20368
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    2
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    3
    Rating Cycle 1 Number of Standard Health Deficiencies
    2
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.91518
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.80885
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.16286
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.60855
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.87109
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.59426
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    4.52373
    Registered Nurse hours per resident per day on the weekend
    0.33013
    Date First Approved to Provide Medicare and Medicaid Services
    2007-01-18
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02047
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.23920
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.16320
    Total number of nurse staff hours per resident per day on the weekend
    3.93690

    COMMUNITY EXPERIENCE

    Reviews of SENATOR BEN ATCHLEY STATE VETERANS' HOME

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026