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    Nursing home · West Bend, WI

    Samaritan Nursing and Rehab

    531 E Washington St, West Bend, WI 53095

    CMS certification number: 525165 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance2623354500Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    131

    Residents / day

    74.8

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Washington
    Certified beds
    131
    Average residents per day
    74.8
    First certified
    March 27, 1967

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    4 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Washington, Wisconsin. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.67
    n=3
    State peers
    3.08

    Nurse hours / resident / day

    This home
    5.91
    County peers
    4.18
    n=3
    State peers
    4.24
    n=312

    Weekend nurse hours / resident / day

    This home
    5.22
    County peers
    3.75
    n=3
    State peers
    3.74
    n=312

    Nursing staff turnover (%)

    This home
    75.30
    County peers
    45.87
    n=3
    State peers
    46.57
    n=314

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.6% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 75.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    24
    Health citations
    67
    Resident measures
    17
    Ownership records
    4
    Penalties
    4
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.90791
    Reported RN Staffing Hours per Resident per Day
    1.19118
    Reported LPN Staffing Hours per Resident per Day
    0.64811
    Reported Nurse Aide Staffing Hours per Resident per Day
    4.06862
    Total number of nurse staff hours per resident per day on the weekend
    5.22500
    Registered Nurse hours per resident per day on the weekend
    1.00627
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06860
    Total nursing staff turnover
    75.3
    Registered Nurse turnover
    73.7
    Number of administrators who have left the nursing home
    1
    Chain Name
    SHLOMO HOFFMAN
    Number of Facilities in Chain
    10
    Chain Average Overall 5-star Rating
    2.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    WI
    Urban
    Y
    Chain ID
    713
    Latitude
    43.4297
    Location
    531 E Washington St,West Bend,WI,53095
    ZIP Code
    53095
    City/Town
    West Bend
    Longitude
    -88.048
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    SHLOMO HOFFMAN
    County/Parish
    Washington
    Provider Name
    Samaritan Nursing and Rehab
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    3
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    531 E Washington St
    Telephone Number
    2623354500
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    SAMARITAN NURSING AND REHAB LLC
    Long-Stay QM Rating
    1
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.52894
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    131
    Provider SSA County Code
    650
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    73.7
    Total Number of Penalties
    4
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.08416
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    75.3
    Chain Average Staffing Rating
    3.2
    Number of Facilities in Chain
    10
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    525165
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    236983.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    417
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    371.500
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    74.8
    Chain Average Overall 5-star Rating
    2.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    235
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.2
    Rating Cycle 1 Health Deficiency Score
    417
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    235
    Rating Cycle 1 Standard Survey Health Date
    2026-05-18
    Rating Cycle 2 Standard Health Survey Date
    2025-01-29
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.09009
    Case-Mix RN Staffing Hours per Resident per Day
    0.74985
    Reported RN Staffing Hours per Resident per Day
    1.19118
    Adjusted LPN Staffing Hours per Resident per Day
    0.59311
    Case-Mix LPN Staffing Hours per Resident per Day
    0.93440
    Reported LPN Staffing Hours per Resident per Day
    0.64811
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    39
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    27
    Rating Cycle 1 Number of Standard Health Deficiencies
    14
    Rating Cycle 2 Number of Standard Health Deficiencies
    11
    Reported Licensed Staffing Hours per Resident per Day
    1.83929
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    25
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.72333
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.54491
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    4.06862
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.40653
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.22916
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    22
    Reported Total Nurse Staffing Hours per Resident per Day
    5.90791
    Registered Nurse hours per resident per day on the weekend
    1.00627
    Date First Approved to Provide Medicare and Medicaid Services
    1967-03-27
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06860
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.78157
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.72196
    Total number of nurse staff hours per resident per day on the weekend
    5.22500

    COMMUNITY EXPERIENCE

    Reviews of Samaritan Nursing and Rehab

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026