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    Nursing home · Charlotte, NC

    Rockwell Park Rehabilitation and Healthcare Center

    1930 West Sugar Creek Road, Charlotte, NC 28262

    CMS certification number: 345489 · Updated October 1, 2026

    Request care assistance7045984480Directions

    At a glance

    Official CMS profile

    CMS overall rating

    Not rated

    Certified beds

    120

    Residents / day

    81.8

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Mecklenburg
    Certified beds
    120
    Average residents per day
    81.8
    First certified
    November 5, 1998

    CMS quality ratings

    Overall
    Not rated
    Health inspections
    Not rated
    Staffing
    Not rated
    Quality measures
    Not rated

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Mecklenburg, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    Not reported
    County peers
    3.04
    n=28
    State peers
    3.01

    Nurse hours / resident / day

    This home
    3.53
    County peers
    4.08
    n=26
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    3.11
    County peers
    3.65
    n=26
    State peers
    3.40
    n=404

    Nursing staff turnover (%)

    This home
    59.40
    County peers
    54.97
    n=25
    State peers
    48.66
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.8% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 59.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    9
    Health citations
    30
    Resident measures
    17
    Ownership records
    10
    Penalties
    8
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.52990
    Reported RN Staffing Hours per Resident per Day
    0.48455
    Reported LPN Staffing Hours per Resident per Day
    1.06574
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.97961
    Total number of nurse staff hours per resident per day on the weekend
    3.11320
    Registered Nurse hours per resident per day on the weekend
    0.27101
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.14442
    Total nursing staff turnover
    59.4
    Registered Nurse turnover
    55.6
    Number of administrators who have left the nursing home
    1
    Chain Name
    YAD HEALTHCARE
    Number of Facilities in Chain
    14
    Chain Average Overall 5-star Rating
    1.5
    Special Focus Status
    SFF
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    Y
    Chain ID
    640
    Latitude
    35.2896
    Location
    1930 West Sugar Creek Road,Charlotte,NC,28262
    ZIP Code
    28262
    City/Town
    Charlotte
    Longitude
    -80.796
    QM Rating
    Not reported
    Abuse Icon
    N
    Chain Name
    YAD HEALTHCARE
    County/Parish
    Mecklenburg
    Provider Name
    Rockwell Park Rehabilitation and Healthcare Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    Not reported
    Ownership Type
    For profit - Corporation
    Number of Fines
    7
    Processing Date
    2026-10-01
    Staffing Rating
    Not reported
    Provider Address
    1930 West Sugar Creek Road
    Telephone Number
    7045984480
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    18
    Legal Business Name
    SATURN OPERATOR LLC
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    SFF
    Nursing Case-Mix Index
    1.31141
    Chain Average QM Rating
    2.8
    Overall Rating Footnote
    18
    Health Inspection Rating
    Not reported
    Number of Certified Beds
    120
    Provider SSA County Code
    590
    Staffing Rating Footnote
    18
    Number of Payment Denials
    1
    Registered Nurse turnover
    55.6
    Total Number of Penalties
    8
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    18
    Nursing Case-Mix Index Ratio
    0.92991
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    59.4
    Chain Average Staffing Rating
    1.3
    Number of Facilities in Chain
    14
    Short-Stay QM Rating Footnote
    18
    CMS Certification Number (CCN)
    345489
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    338513.00
    Health Inspection Rating Footnote
    18
    Rating Cycle 1 Total Health Score
    32
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    132.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    81.8
    Chain Average Overall 5-star Rating
    1.5
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    432
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.1
    Rating Cycle 1 Health Deficiency Score
    32
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    432
    Rating Cycle 1 Standard Survey Health Date
    2026-09-17
    Rating Cycle 2 Standard Health Survey Date
    2026-03-27
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.51698
    Case-Mix RN Staffing Hours per Resident per Day
    0.64316
    Reported RN Staffing Hours per Resident per Day
    0.48455
    Adjusted LPN Staffing Hours per Resident per Day
    1.13708
    Case-Mix LPN Staffing Hours per Resident per Day
    0.80145
    Reported LPN Staffing Hours per Resident per Day
    1.06574
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    23
    Rating Cycle 1 Number of Standard Health Deficiencies
    2
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.55029
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.11211
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.18283
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.97961
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.76617
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.62744
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    20
    Reported Total Nurse Staffing Hours per Resident per Day
    3.52990
    Registered Nurse hours per resident per day on the weekend
    0.27101
    Date First Approved to Provide Medicare and Medicaid Services
    1998-11-05
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.14442
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.32158
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.19241
    Total number of nurse staff hours per resident per day on the weekend
    3.11320

    COMMUNITY EXPERIENCE

    Reviews of Rockwell Park Rehabilitation and Healthcare Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026