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    Nursing home · ROCHESTER, NH

    Rochester Manor

    40 WHITEHALL ROAD, ROCHESTER, NH 03867

    CMS certification number: 305024 · Updated October 1, 2026

    Request care assistance6033327711Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    108

    Residents / day

    80.6

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Strafford
    Certified beds
    108
    Average residents per day
    80.6
    First certified
    August 19, 1972

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    2 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Strafford, New Hampshire. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    4.20
    n=5
    State peers
    3.04

    Nurse hours / resident / day

    This home
    3.29
    County peers
    4.18
    n=5
    State peers
    3.87
    n=71

    Weekend nurse hours / resident / day

    This home
    2.79
    County peers
    3.69
    n=5
    State peers
    3.44
    n=71

    Nursing staff turnover (%)

    This home
    38.40
    County peers
    43.08
    n=5
    State peers
    43.43
    n=68

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 15.2% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 38.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    9
    Health citations
    13
    Resident measures
    17
    Ownership records
    20
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.29388
    Reported RN Staffing Hours per Resident per Day
    0.59527
    Reported LPN Staffing Hours per Resident per Day
    0.92663
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.77198
    Total number of nurse staff hours per resident per day on the weekend
    2.79274
    Registered Nurse hours per resident per day on the weekend
    0.34393
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05444
    Total nursing staff turnover
    38.4
    Registered Nurse turnover
    43.8
    Number of administrators who have left the nursing home
    1
    Chain Name
    GENESIS HEALTHCARE
    Number of Facilities in Chain
    183
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NH
    Urban
    Y
    Chain ID
    237
    Latitude
    43.2984
    Location
    40 WHITEHALL ROAD,ROCHESTER,NH,03867
    ZIP Code
    03867
    City/Town
    ROCHESTER
    Longitude
    -70.955
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    GENESIS HEALTHCARE
    County/Parish
    Strafford
    Provider Name
    Rochester Manor
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    40 WHITEHALL ROAD
    Telephone Number
    6033327711
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    40 WHITEHALL ROAD OPERATIONS LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.40514
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    108
    Provider SSA County Code
    080
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    43.8
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.99638
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    38.4
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    183
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    305024
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    24
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    24.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    80.6
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    24
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.3
    Rating Cycle 1 Health Deficiency Score
    24
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    24
    Rating Cycle 1 Standard Survey Health Date
    2026-06-11
    Rating Cycle 2 Standard Health Survey Date
    2025-06-06
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.59274
    Case-Mix RN Staffing Hours per Resident per Day
    0.68913
    Reported RN Staffing Hours per Resident per Day
    0.59527
    Adjusted LPN Staffing Hours per Resident per Day
    0.92270
    Case-Mix LPN Staffing Hours per Resident per Day
    0.85874
    Reported LPN Staffing Hours per Resident per Day
    0.92663
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    6
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    6
    Rating Cycle 1 Number of Standard Health Deficiencies
    2
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    1.52190
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.76447
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.33885
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.77198
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.27992
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.88671
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.29388
    Registered Nurse hours per resident per day on the weekend
    0.34393
    Date First Approved to Provide Medicare and Medicaid Services
    1972-08-19
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05444
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.78091
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.42059
    Total number of nurse staff hours per resident per day on the weekend
    2.79274

    COMMUNITY EXPERIENCE

    Reviews of Rochester Manor

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026