At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
120
Residents / day
113.7
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Delaware
- Certified beds
- 120
- Average residents per day
- 113.7
- First certified
- November 1, 1967
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 4 / 5
- Staffing
- 2 / 5
- Quality measures
- 1 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Delaware, New York. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 2.00 (n=2) | 3.06 |
| Nurse hours / resident / day | 3.16 | 3.53 (n=2) | 3.69 (n=585) |
| Weekend nurse hours / resident / day | 2.46 | 3.13 (n=2) | 3.20 (n=585) |
| Nursing staff turnover (%) | 46.30 | 48.45 (n=2) | 40.25 (n=560) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 2.00
- n=2
- State peers
- 3.06
Nurse hours / resident / day
- This home
- 3.16
- County peers
- 3.53
- n=2
- State peers
- 3.69
- n=585
Weekend nurse hours / resident / day
- This home
- 2.46
- County peers
- 3.13
- n=2
- State peers
- 3.20
- n=585
Nursing staff turnover (%)
- This home
- 46.30
- County peers
- 48.45
- n=2
- State peers
- 40.25
- n=560
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 22.0% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 46.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 26
- Health citations
- 16
- Resident measures
- 17
- Ownership records
- 11
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.16205
- Reported RN Staffing Hours per Resident per Day
- 0.37031
- Reported LPN Staffing Hours per Resident per Day
- 0.73116
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.06057
- Total number of nurse staff hours per resident per day on the weekend
- 2.46497
- Registered Nurse hours per resident per day on the weekend
- 0.17331
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.14177
- Total nursing staff turnover
- 46.3
- Registered Nurse turnover
- 46.2
- Number of administrators who have left the nursing home
- 0
- Chain Name
- UPSTATE SERVICES GROUP
- Number of Facilities in Chain
- 17
- Chain Average Overall 5-star Rating
- 2.0
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- NY
- Urban
- N
- Chain ID
- 538
- Latitude
- 42.4147
- Location
- 28652 STATE HIGHWAY 23,STAMFORD,NY,12167
- ZIP Code
- 12167
- City/Town
- STAMFORD
- Longitude
- -74.63
- QM Rating
- 1
- Abuse Icon
- N
- Chain Name
- UPSTATE SERVICES GROUP
- County/Parish
- Delaware
- Provider Name
- Robinson Terrace Rehabilitation and Nursing Center
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 2
- Provider Address
- 28652 STATE HIGHWAY 23
- Telephone Number
- 6076527521
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- RTRNC LLC
- Long-Stay QM Rating
- 2
- High Performing Icon
- N
- Short-Stay QM Rating
- 1
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.24726
- Chain Average QM Rating
- 2.6
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 120
- Provider SSA County Code
- 220
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 46.2
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.88442
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 46.3
- Chain Average Staffing Rating
- 2.8
- Number of Facilities in Chain
- 17
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 335236
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 28
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 26.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 113.7
- Chain Average Overall 5-star Rating
- 2.0
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 20
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.1
- Rating Cycle 1 Health Deficiency Score
- 28
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 20
- Rating Cycle 1 Standard Survey Health Date
- 2026-02-13
- Rating Cycle 2 Standard Health Survey Date
- 2023-03-02
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.41542
- Case-Mix RN Staffing Hours per Resident per Day
- 0.61170
- Reported RN Staffing Hours per Resident per Day
- 0.37031
- Adjusted LPN Staffing Hours per Resident per Day
- 0.82022
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.76225
- Reported LPN Staffing Hours per Resident per Day
- 0.73116
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 6
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 3
- Rating Cycle 1 Number of Standard Health Deficiencies
- 6
- Rating Cycle 2 Number of Standard Health Deficiencies
- 3
- Reported Licensed Staffing Hours per Resident per Day
- 1.10147
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 1
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.31157
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.07605
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.06057
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.54721
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.45001
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.16205
- Registered Nurse hours per resident per day on the weekend
- 0.17331
- Date First Approved to Provide Medicare and Medicaid Services
- 1967-11-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.14177
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.76523
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.03625
- Total number of nurse staff hours per resident per day on the weekend
- 2.46497
COMMUNITY EXPERIENCE
Reviews of Robinson Terrace Rehabilitation and Nursing Center
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026