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    Nursing home · Grand Haven, MI

    Riverside Nursing Centre

    415 Friant Street, Grand Haven, MI 49417

    CMS certification number: 235535 · Updated October 1, 2026

    Request care assistance6168424120Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    34

    Residents / day

    28.8

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Ottawa
    Certified beds
    34
    Average residents per day
    28.8
    First certified
    August 1, 1993

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Ottawa, Michigan. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.20
    n=10
    State peers
    3.17

    Nurse hours / resident / day

    This home
    3.58
    County peers
    3.84
    n=10
    State peers
    4.03
    n=417

    Weekend nurse hours / resident / day

    This home
    3.25
    County peers
    3.29
    n=10
    State peers
    3.51
    n=417

    Nursing staff turnover (%)

    This home
    72.50
    County peers
    44.73
    n=9
    State peers
    44.49
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.2% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 72.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    32
    Health citations
    53
    Resident measures
    17
    Ownership records
    9
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.57898
    Reported RN Staffing Hours per Resident per Day
    0.73314
    Reported LPN Staffing Hours per Resident per Day
    0.76760
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.07824
    Total number of nurse staff hours per resident per day on the weekend
    3.24879
    Registered Nurse hours per resident per day on the weekend
    0.46510
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02929
    Total nursing staff turnover
    72.5
    Registered Nurse turnover
    77.8
    Number of administrators who have left the nursing home
    1
    Chain Name
    ATRIUM CENTERS
    Number of Facilities in Chain
    26
    Chain Average Overall 5-star Rating
    2.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MI
    Urban
    Y
    Chain ID
    54
    Latitude
    43.0575
    Location
    415 Friant Street,Grand Haven,MI,49417
    ZIP Code
    49417
    City/Town
    Grand Haven
    Longitude
    -86.199
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    ATRIUM CENTERS
    County/Parish
    Ottawa
    Provider Name
    Riverside Nursing Centre
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    415 Friant Street
    Telephone Number
    6168424120
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    ATRIUM HILLCREST, LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.24107
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    34
    Provider SSA County Code
    690
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    77.8
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.88004
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    72.5
    Chain Average Staffing Rating
    3.4
    Number of Facilities in Chain
    26
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    235535
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    210
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    241.500
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    28.8
    Chain Average Overall 5-star Rating
    2.9
    Rating Cycle 1 Health Revisit Score
    70
    Rating Cycle 2/3 Total Health Score
    336
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    112
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    140
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    224
    Rating Cycle 1 Standard Survey Health Date
    2026-02-12
    Rating Cycle 2 Standard Health Survey Date
    2024-12-04
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.82654
    Case-Mix RN Staffing Hours per Resident per Day
    0.60867
    Reported RN Staffing Hours per Resident per Day
    0.73314
    Adjusted LPN Staffing Hours per Resident per Day
    0.86539
    Case-Mix LPN Staffing Hours per Resident per Day
    0.75847
    Reported LPN Staffing Hours per Resident per Day
    0.76760
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    19
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    27
    Rating Cycle 1 Number of Standard Health Deficiencies
    17
    Rating Cycle 2 Number of Standard Health Deficiencies
    14
    Reported Licensed Staffing Hours per Resident per Day
    1.50074
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.34300
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.06576
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.07824
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.03493
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.43290
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    13
    Reported Total Nurse Staffing Hours per Resident per Day
    3.57898
    Registered Nurse hours per resident per day on the weekend
    0.46510
    Date First Approved to Provide Medicare and Medicaid Services
    1993-08-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02929
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.66268
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.02120
    Total number of nurse staff hours per resident per day on the weekend
    3.24879

    COMMUNITY EXPERIENCE

    Reviews of Riverside Nursing Centre

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026