At a glance
Official CMS profileCMS overall rating
5 / 5
Certified beds
120
Residents / day
106.2
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Naugatuck Vly
- Certified beds
- 120
- Average residents per day
- 106.2
- First certified
- March 31, 1974
CMS quality ratings
- Overall
- 5 / 5
- Health inspections
- 4 / 5
- Staffing
- 4 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Naugatuck Vly, Connecticut. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 5.00 | 3.32 (n=19) | 2.99 |
| Nurse hours / resident / day | 3.94 | 3.95 (n=18) | 3.90 (n=164) |
| Weekend nurse hours / resident / day | 3.54 | 3.50 (n=18) | 3.48 (n=164) |
| Nursing staff turnover (%) | 39.60 | 39.66 (n=18) | 37.27 (n=165) |
CMS overall rating / 5
- This home
- 5.00
- County peers
- 3.32
- n=19
- State peers
- 2.99
Nurse hours / resident / day
- This home
- 3.94
- County peers
- 3.95
- n=18
- State peers
- 3.90
- n=164
Weekend nurse hours / resident / day
- This home
- 3.54
- County peers
- 3.50
- n=18
- State peers
- 3.48
- n=164
Nursing staff turnover (%)
- This home
- 39.60
- County peers
- 39.66
- n=18
- State peers
- 37.27
- n=165
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 10.1% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 39.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 4
- Health citations
- 28
- Resident measures
- 17
- Ownership records
- 9
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.94066
- Reported RN Staffing Hours per Resident per Day
- 0.78751
- Reported LPN Staffing Hours per Resident per Day
- 0.88980
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.26335
- Total number of nurse staff hours per resident per day on the weekend
- 3.54302
- Registered Nurse hours per resident per day on the weekend
- 0.45507
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.14971
- Total nursing staff turnover
- 39.6
- Registered Nurse turnover
- 40.9
- Number of administrators who have left the nursing home
- 0
- Chain Name
- CAREONE
- Number of Facilities in Chain
- 37
- Chain Average Overall 5-star Rating
- 3.5
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- CT
- Urban
- Y
- Chain ID
- 109
- Latitude
- 41.461
- Location
- 162 SOUTH BRITAIN RD,SOUTHBURY,CT,06488
- ZIP Code
- 06488
- City/Town
- SOUTHBURY
- Longitude
- -73.238
- QM Rating
- 5
- Abuse Icon
- N
- Chain Name
- CAREONE
- County/Parish
- Naugatuck Vly
- Provider Name
- RIVER GLEN HEALTH CARE CENTER
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 5
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 162 SOUTH BRITAIN RD
- Telephone Number
- 2032649600
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- 162 SOUTH BRITAIN ROAD OPERATING COMPANY II LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- Y
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.27856
- Chain Average QM Rating
- 4.5
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 120
- Provider SSA County Code
- 040
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 40.9
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.90662
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 39.6
- Chain Average Staffing Rating
- 3.5
- Number of Facilities in Chain
- 37
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 075241
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 36
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 35.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 106.2
- Chain Average Overall 5-star Rating
- 3.5
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 32
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 3.0
- Rating Cycle 1 Health Deficiency Score
- 36
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 32
- Rating Cycle 1 Standard Survey Health Date
- 2025-08-15
- Rating Cycle 2 Standard Health Survey Date
- 2023-12-22
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.86180
- Case-Mix RN Staffing Hours per Resident per Day
- 0.62705
- Reported RN Staffing Hours per Resident per Day
- 0.78751
- Adjusted LPN Staffing Hours per Resident per Day
- 0.97375
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.78138
- Reported LPN Staffing Hours per Resident per Day
- 0.88980
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 11
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 9
- Rating Cycle 1 Number of Standard Health Deficiencies
- 10
- Rating Cycle 2 Number of Standard Health Deficiencies
- 4
- Reported Licensed Staffing Hours per Resident per Day
- 1.67731
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 1
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.47688
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.12816
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.26335
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.31244
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.53659
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 5
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.94066
- Registered Nurse hours per resident per day on the weekend
- 0.45507
- Date First Approved to Provide Medicare and Medicaid Services
- 1974-03-31
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.14971
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.87728
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.11245
- Total number of nurse staff hours per resident per day on the weekend
- 3.54302
COMMUNITY EXPERIENCE
Reviews of RIVER GLEN HEALTH CARE CENTER
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026