At a glance
Official CMS profileCMS overall rating
5 / 5
Certified beds
71
Residents / day
70.3
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Benton
- Certified beds
- 71
- Average residents per day
- 70.3
- First certified
- December 29, 2004
CMS quality ratings
- Overall
- 5 / 5
- Health inspections
- 4 / 5
- Staffing
- 2 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Benton, Washington. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 5.00 | 3.67 (n=3) | 3.28 |
| Nurse hours / resident / day | 4.28 | 4.04 (n=3) | 4.42 (n=188) |
| Weekend nurse hours / resident / day | 3.71 | 3.35 (n=3) | 3.82 (n=188) |
| Nursing staff turnover (%) | 47.80 | 49.50 (n=3) | 43.86 (n=180) |
CMS overall rating / 5
- This home
- 5.00
- County peers
- 3.67
- n=3
- State peers
- 3.28
Nurse hours / resident / day
- This home
- 4.28
- County peers
- 4.04
- n=3
- State peers
- 4.42
- n=188
Weekend nurse hours / resident / day
- This home
- 3.71
- County peers
- 3.35
- n=3
- State peers
- 3.82
- n=188
Nursing staff turnover (%)
- This home
- 47.80
- County peers
- 49.50
- n=3
- State peers
- 43.86
- n=180
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 13.4% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 47.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 26
- Health citations
- 38
- Resident measures
- 17
- Ownership records
- 4
- Penalties
- 1
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.28075
- Reported RN Staffing Hours per Resident per Day
- 1.04061
- Reported LPN Staffing Hours per Resident per Day
- 0.72444
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.51569
- Total number of nurse staff hours per resident per day on the weekend
- 3.70726
- Registered Nurse hours per resident per day on the weekend
- 0.72877
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.20294
- Total nursing staff turnover
- 47.8
- Registered Nurse turnover
- 57.7
- Number of administrators who have left the nursing home
- 0
- Chain Name
- PACS GROUP
- Number of Facilities in Chain
- 277
- Chain Average Overall 5-star Rating
- 3.0
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- WA
- Urban
- Y
- Chain ID
- 690
- Latitude
- 46.2999
- Location
- 1745 PIKE AVENUE,RICHLAND,WA,99354
- ZIP Code
- 99354
- City/Town
- RICHLAND
- Longitude
- -119.28
- QM Rating
- 5
- Abuse Icon
- N
- Chain Name
- PACS GROUP
- County/Parish
- Benton
- Provider Name
- Richland Post Acute
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 5
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 1
- Processing Date
- 2026-10-01
- Staffing Rating
- 2
- Provider Address
- 1745 PIKE AVENUE
- Telephone Number
- 5099468095
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- RICHLAND SNF HEALTHCARE LLC
- Long-Stay QM Rating
- Not reported
- High Performing Icon
- N
- Short-Stay QM Rating
- 5
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 2.17987
- Chain Average QM Rating
- 4.5
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 71
- Provider SSA County Code
- 020
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 57.7
- Total Number of Penalties
- 1
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- 2
- Nursing Case-Mix Index Ratio
- 1.54573
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 47.8
- Chain Average Staffing Rating
- 2.5
- Number of Facilities in Chain
- 277
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 505514
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 59762.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 56
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 72.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 70.3
- Chain Average Overall 5-star Rating
- 3.0
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 120
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.5
- Rating Cycle 1 Health Deficiency Score
- 56
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 120
- Rating Cycle 1 Standard Survey Health Date
- 2025-06-25
- Rating Cycle 2 Standard Health Survey Date
- 2024-08-12
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.66794
- Case-Mix RN Staffing Hours per Resident per Day
- 1.06908
- Reported RN Staffing Hours per Resident per Day
- 1.04061
- Adjusted LPN Staffing Hours per Resident per Day
- 0.46499
- Case-Mix LPN Staffing Hours per Resident per Day
- 1.33220
- Reported LPN Staffing Hours per Resident per Day
- 0.72444
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 9
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 23
- Rating Cycle 1 Number of Standard Health Deficiencies
- 9
- Rating Cycle 2 Number of Standard Health Deficiencies
- 17
- Reported Licensed Staffing Hours per Resident per Day
- 1.76505
- Number of Citations from Infection Control Inspections
- 0
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.61474
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 3.62837
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.51569
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 2.74768
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 6.02966
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 6
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.28075
- Registered Nurse hours per resident per day on the weekend
- 0.72877
- Date First Approved to Provide Medicare and Medicaid Services
- 2004-12-29
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.20294
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.37957
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 5.30653
- Total number of nurse staff hours per resident per day on the weekend
- 3.70726
COMMUNITY EXPERIENCE
Reviews of Richland Post Acute
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026