At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
112
Residents / day
68.8
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Island
- Certified beds
- 112
- Average residents per day
- 68.8
- First certified
- January 27, 1987
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 2 / 5
- Staffing
- 4 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Island, Washington. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | Not reported (n=0) | 3.29 |
| Nurse hours / resident / day | 4.85 | Not reported (n=0) | 4.42 (n=188) |
| Weekend nurse hours / resident / day | 4.08 | Not reported (n=0) | 3.82 (n=188) |
| Nursing staff turnover (%) | 57.30 | Not reported (n=0) | 43.80 (n=180) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- Not reported
- n=0
- State peers
- 3.29
Nurse hours / resident / day
- This home
- 4.85
- County peers
- Not reported
- n=0
- State peers
- 4.42
- n=188
Weekend nurse hours / resident / day
- This home
- 4.08
- County peers
- Not reported
- n=0
- State peers
- 3.82
- n=188
Nursing staff turnover (%)
- This home
- 57.30
- County peers
- Not reported
- n=0
- State peers
- 43.80
- n=180
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 15.8% below the all-days average. How is weekend coverage maintained?
- What changes were made after the abuse-related CMS flag, and how are residents protected today?
- CMS reports 57.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 37
- Health citations
- 72
- Resident measures
- 17
- Ownership records
- 15
- Penalties
- 4
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.85319
- Reported RN Staffing Hours per Resident per Day
- 1.15191
- Reported LPN Staffing Hours per Resident per Day
- 0.74346
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.95783
- Total number of nurse staff hours per resident per day on the weekend
- 4.08420
- Registered Nurse hours per resident per day on the weekend
- 0.84912
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.07686
- Total nursing staff turnover
- 57.3
- Registered Nurse turnover
- 52.9
- Number of administrators who have left the nursing home
- 1
- Chain Name
- REGENCY PACIFIC MANAGEMENT
- Number of Facilities in Chain
- 27
- Chain Average Overall 5-star Rating
- 4.0
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- WA
- Urban
- N
- Chain ID
- 442
- Latitude
- 48.2157
- Location
- 311 NORTHEAST 3RD STREET,COUPEVILLE,WA,98239
- ZIP Code
- 98239
- City/Town
- COUPEVILLE
- Longitude
- -122.68
- QM Rating
- 4
- Abuse Icon
- Y
- Chain Name
- REGENCY PACIFIC MANAGEMENT
- County/Parish
- Island
- Provider Name
- REGENCY COUPEVILLE REHAB AND NURSING CENTER
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 3
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 311 NORTHEAST 3RD STREET
- Telephone Number
- 3606782273
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- REGENCY COUPEVILLE LLC
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- 3
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.43489
- Chain Average QM Rating
- 3.7
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 112
- Provider SSA County Code
- 140
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 1
- Registered Nurse turnover
- 52.9
- Total Number of Penalties
- 4
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.01747
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 57.3
- Chain Average Staffing Rating
- 4.1
- Number of Facilities in Chain
- 27
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 505309
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 131131.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 96
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 119.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 68.8
- Chain Average Overall 5-star Rating
- 4.0
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 188
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 3.8
- Rating Cycle 1 Health Deficiency Score
- 96
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 188
- Rating Cycle 1 Standard Survey Health Date
- 2025-07-30
- Rating Cycle 2 Standard Health Survey Date
- 2024-10-29
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.12325
- Case-Mix RN Staffing Hours per Resident per Day
- 0.70372
- Reported RN Staffing Hours per Resident per Day
- 1.15191
- Adjusted LPN Staffing Hours per Resident per Day
- 0.72496
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.87692
- Reported LPN Staffing Hours per Resident per Day
- 0.74346
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 16
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 30
- Rating Cycle 1 Number of Standard Health Deficiencies
- 10
- Rating Cycle 2 Number of Standard Health Deficiencies
- 14
- Reported Licensed Staffing Hours per Resident per Day
- 1.89536
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 6
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.88423
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.38836
- Number of administrators who have left the nursing home
- 1
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.95783
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.73243
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.96900
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 16
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.85319
- Registered Nurse hours per resident per day on the weekend
- 0.84912
- Date First Approved to Provide Medicare and Medicaid Services
- 1987-01-27
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.07686
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.98258
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.49301
- Total number of nurse staff hours per resident per day on the weekend
- 4.08420
COMMUNITY EXPERIENCE
Reviews of REGENCY COUPEVILLE REHAB AND NURSING CENTER
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No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026