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    Nursing home · SPRINGFIELD, IL

    REGENCY CARE

    2120 WEST WASHINGTON, SPRINGFIELD, IL 62702

    CMS certification number: 146139 · Updated October 1, 2026

    Request care assistance2177934880Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    99

    Residents / day

    87.9

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Sangamon
    Certified beds
    99
    Average residents per day
    87.9
    First certified
    February 18, 2010

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    2 / 5
    Staffing
    1 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Sangamon, Illinois. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.14
    n=7
    State peers
    2.58

    Nurse hours / resident / day

    This home
    3.01
    County peers
    3.40
    n=6
    State peers
    3.47
    n=646

    Weekend nurse hours / resident / day

    This home
    2.67
    County peers
    2.99
    n=6
    State peers
    3.08
    n=646

    Nursing staff turnover (%)

    This home
    52.40
    County peers
    54.70
    n=7
    State peers
    43.71
    n=627

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 52.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    7
    Health citations
    40
    Resident measures
    17
    Ownership records
    30
    Penalties
    5
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.00768
    Reported RN Staffing Hours per Resident per Day
    0.57435
    Reported LPN Staffing Hours per Resident per Day
    0.37979
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.05354
    Total number of nurse staff hours per resident per day on the weekend
    2.66853
    Registered Nurse hours per resident per day on the weekend
    0.43831
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01069
    Total nursing staff turnover
    52.4
    Registered Nurse turnover
    55.0
    Number of administrators who have left the nursing home
    2
    Chain Name
    HERITAGE OPERATIONS GROUP
    Number of Facilities in Chain
    9
    Chain Average Overall 5-star Rating
    2.1
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IL
    Urban
    Y
    Chain ID
    651
    Latitude
    39.8014
    Location
    2120 WEST WASHINGTON,SPRINGFIELD,IL,62702
    ZIP Code
    62702
    City/Town
    SPRINGFIELD
    Longitude
    -89.69
    QM Rating
    1
    Abuse Icon
    N
    Chain Name
    HERITAGE OPERATIONS GROUP
    County/Parish
    Sangamon
    Provider Name
    REGENCY CARE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    4
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    2120 WEST WASHINGTON
    Telephone Number
    2177934880
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    RUTLEDGE-REGENCY OPERATIONS, LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.57372
    Chain Average QM Rating
    1.7
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    99
    Provider SSA County Code
    920
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    55.0
    Total Number of Penalties
    5
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.11592
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    52.4
    Chain Average Staffing Rating
    1.8
    Number of Facilities in Chain
    9
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    146139
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    197449.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    108
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    167.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    87.9
    Chain Average Overall 5-star Rating
    2.1
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    347
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    116
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.6
    Rating Cycle 1 Health Deficiency Score
    108
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    231
    Rating Cycle 1 Standard Survey Health Date
    2026-05-29
    Rating Cycle 2 Standard Health Survey Date
    2025-03-13
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.51065
    Case-Mix RN Staffing Hours per Resident per Day
    0.77181
    Reported RN Staffing Hours per Resident per Day
    0.57435
    Adjusted LPN Staffing Hours per Resident per Day
    0.33767
    Case-Mix LPN Staffing Hours per Resident per Day
    0.96177
    Reported LPN Staffing Hours per Resident per Day
    0.37979
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    10
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    24
    Rating Cycle 1 Number of Standard Health Deficiencies
    7
    Rating Cycle 2 Number of Standard Health Deficiencies
    17
    Reported Licensed Staffing Hours per Resident per Day
    0.95414
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    3
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.82579
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.61945
    Number of administrators who have left the nursing home
    2
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.05354
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.67411
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.35303
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    7
    Reported Total Nurse Staffing Hours per Resident per Day
    3.00768
    Registered Nurse hours per resident per day on the weekend
    0.43831
    Date First Approved to Provide Medicare and Medicaid Services
    2010-02-18
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01069
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.37257
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.83098
    Total number of nurse staff hours per resident per day on the weekend
    2.66853

    COMMUNITY EXPERIENCE

    Reviews of REGENCY CARE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026