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    Nursing home · HOCKESSIN, DE

    REGAL HEIGHTS HEALTHCARE & REHAB CENTER

    6525 LANCASTER PIKE, HOCKESSIN, DE 19707

    CMS certification number: 085006 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance3029980181Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    172

    Residents / day

    165.3

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    New Castle
    Certified beds
    172
    Average residents per day
    165.3
    First certified
    January 1, 1967

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in New Castle, Delaware. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.35
    n=23
    State peers
    3.26

    Nurse hours / resident / day

    This home
    3.87
    County peers
    4.45
    n=23
    State peers
    4.49
    n=42

    Weekend nurse hours / resident / day

    This home
    3.56
    County peers
    3.99
    n=23
    State peers
    4.00
    n=42

    Nursing staff turnover (%)

    This home
    44.00
    County peers
    41.69
    n=20
    State peers
    40.35
    n=39

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 7.9% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 44.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    0
    Health citations
    57
    Resident measures
    17
    Ownership records
    3
    Penalties
    4
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.86578
    Reported RN Staffing Hours per Resident per Day
    0.45172
    Reported LPN Staffing Hours per Resident per Day
    1.28231
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.13175
    Total number of nurse staff hours per resident per day on the weekend
    3.56102
    Registered Nurse hours per resident per day on the weekend
    0.28089
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04436
    Total nursing staff turnover
    44.0
    Registered Nurse turnover
    52.9
    Number of administrators who have left the nursing home
    0
    Chain Name
    NATIONWIDE HEALTHCARE SERVICES
    Number of Facilities in Chain
    7
    Chain Average Overall 5-star Rating
    2.6
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    DE
    Urban
    Y
    Chain ID
    366
    Latitude
    39.7659
    Location
    6525 LANCASTER PIKE,HOCKESSIN,DE,19707
    ZIP Code
    19707
    City/Town
    HOCKESSIN
    Longitude
    -75.654
    QM Rating
    1
    Abuse Icon
    Y
    Chain Name
    NATIONWIDE HEALTHCARE SERVICES
    County/Parish
    New Castle
    Provider Name
    REGAL HEIGHTS HEALTHCARE & REHAB CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    4
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    6525 LANCASTER PIKE
    Telephone Number
    3029980181
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    REGAL HEIGHTS HEALTHCARE & REHAB CENTER, LLC
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.21523
    Chain Average QM Rating
    3.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    172
    Provider SSA County Code
    010
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    52.9
    Total Number of Penalties
    4
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.86171
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    44.0
    Chain Average Staffing Rating
    3.0
    Number of Facilities in Chain
    7
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    085006
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    94384.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    104
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    128.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    165.3
    Chain Average Overall 5-star Rating
    2.6
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    200
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.4
    Rating Cycle 1 Health Deficiency Score
    104
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    200
    Rating Cycle 1 Standard Survey Health Date
    2026-05-23
    Rating Cycle 2 Standard Health Survey Date
    2025-05-23
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.52010
    Case-Mix RN Staffing Hours per Resident per Day
    0.59599
    Reported RN Staffing Hours per Resident per Day
    0.45172
    Adjusted LPN Staffing Hours per Resident per Day
    1.47642
    Case-Mix LPN Staffing Hours per Resident per Day
    0.74268
    Reported LPN Staffing Hours per Resident per Day
    1.28231
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    14
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    36
    Rating Cycle 1 Number of Standard Health Deficiencies
    13
    Rating Cycle 2 Number of Standard Health Deficiencies
    16
    Reported Licensed Staffing Hours per Resident per Day
    1.73403
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    3
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.45443
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.02275
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.13175
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.45095
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.36142
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    23
    Reported Total Nurse Staffing Hours per Resident per Day
    3.86578
    Registered Nurse hours per resident per day on the weekend
    0.28089
    Date First Approved to Provide Medicare and Medicaid Services
    1967-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04436
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.10005
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.95829
    Total number of nurse staff hours per resident per day on the weekend
    3.56102

    COMMUNITY EXPERIENCE

    Reviews of REGAL HEIGHTS HEALTHCARE & REHAB CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026