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    Nursing home · OLYMPIA, WA

    PUGET SOUND CARE

    4001 CAPITOL MALL DR SOUTHWEST, OLYMPIA, WA 98502

    CMS certification number: 505299 · Updated October 1, 2026

    Request care assistance3607549792Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    108

    Residents / day

    97.7

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Thurston
    Certified beds
    108
    Average residents per day
    97.7
    First certified
    September 27, 1985

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Thurston, Washington. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.20
    n=5
    State peers
    3.28

    Nurse hours / resident / day

    This home
    4.10
    County peers
    4.28
    n=6
    State peers
    4.42
    n=188

    Weekend nurse hours / resident / day

    This home
    3.36
    County peers
    3.69
    n=6
    State peers
    3.82
    n=188

    Nursing staff turnover (%)

    This home
    53.40
    County peers
    52.87
    n=6
    State peers
    43.83
    n=180

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 17.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 53.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    10
    Health citations
    21
    Resident measures
    17
    Ownership records
    24
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.09676
    Reported RN Staffing Hours per Resident per Day
    0.43622
    Reported LPN Staffing Hours per Resident per Day
    0.87434
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.78620
    Total number of nurse staff hours per resident per day on the weekend
    3.36284
    Registered Nurse hours per resident per day on the weekend
    0.25211
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07119
    Total nursing staff turnover
    53.4
    Registered Nurse turnover
    33.3
    Number of administrators who have left the nursing home
    1
    Chain Name
    CALDERA CARE
    Number of Facilities in Chain
    6
    Chain Average Overall 5-star Rating
    3.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    WA
    Urban
    Y
    Chain ID
    97
    Latitude
    47.0418
    Location
    4001 CAPITOL MALL DR SOUTHWEST,OLYMPIA,WA,98502
    ZIP Code
    98502
    City/Town
    OLYMPIA
    Longitude
    -122.95
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    CALDERA CARE
    County/Parish
    Thurston
    Provider Name
    PUGET SOUND CARE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    4001 CAPITOL MALL DR SOUTHWEST
    Telephone Number
    3607549792
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    PUGET SOUND HEALTHCARE-OLYMPIA, LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.32338
    Chain Average QM Rating
    3.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    108
    Provider SSA County Code
    330
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    33.3
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.93840
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    53.4
    Chain Average Staffing Rating
    3.3
    Number of Facilities in Chain
    6
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    505299
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    8018.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    40
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    46.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    97.7
    Chain Average Overall 5-star Rating
    3.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    64
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    40
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    64
    Rating Cycle 1 Standard Survey Health Date
    2026-01-23
    Rating Cycle 2 Standard Health Survey Date
    2024-11-07
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.46121
    Case-Mix RN Staffing Hours per Resident per Day
    0.64903
    Reported RN Staffing Hours per Resident per Day
    0.43622
    Adjusted LPN Staffing Hours per Resident per Day
    0.92442
    Case-Mix LPN Staffing Hours per Resident per Day
    0.80877
    Reported LPN Staffing Hours per Resident per Day
    0.87434
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    9
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    6
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    4
    Reported Licensed Staffing Hours per Resident per Day
    1.31056
    Number of Citations from Infection Control Inspections
    0
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.94580
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.20275
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.78620
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.33144
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.66055
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    2
    Reported Total Nurse Staffing Hours per Resident per Day
    4.09676
    Registered Nurse hours per resident per day on the weekend
    0.25211
    Date First Approved to Provide Medicare and Medicaid Services
    1985-09-27
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07119
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.55547
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.22155
    Total number of nurse staff hours per resident per day on the weekend
    3.36284

    COMMUNITY EXPERIENCE

    Reviews of PUGET SOUND CARE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026