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    Nursing home · Provo, UT

    Provo Rehabilitation and Nursing

    1001 North 500 West, Provo, UT 84604

    CMS certification number: 465119 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance8013779661Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    220

    Residents / day

    121.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Utah
    Certified beds
    220
    Average residents per day
    121.7
    First certified
    November 7, 1988

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    2 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Utah, Utah. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.92
    n=12
    State peers
    3.49

    Nurse hours / resident / day

    This home
    3.89
    County peers
    4.17
    n=11
    State peers
    4.08
    n=95

    Weekend nurse hours / resident / day

    This home
    3.41
    County peers
    3.62
    n=11
    State peers
    3.54
    n=95

    Nursing staff turnover (%)

    This home
    49.20
    County peers
    56.97
    n=11
    State peers
    50.03
    n=85

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.3% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 49.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    10
    Health citations
    75
    Resident measures
    17
    Ownership records
    18
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.89157
    Reported RN Staffing Hours per Resident per Day
    0.86746
    Reported LPN Staffing Hours per Resident per Day
    0.80011
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.22399
    Total number of nurse staff hours per resident per day on the weekend
    3.41115
    Registered Nurse hours per resident per day on the weekend
    0.62526
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07304
    Total nursing staff turnover
    49.2
    Registered Nurse turnover
    54.5
    Number of administrators who have left the nursing home
    0
    Chain Name
    THE ENSIGN GROUP
    Number of Facilities in Chain
    347
    Chain Average Overall 5-star Rating
    3.3
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    UT
    Urban
    Y
    Chain ID
    507
    Latitude
    40.2464
    Location
    1001 North 500 West,Provo,UT,84604
    ZIP Code
    84604
    City/Town
    Provo
    Longitude
    -111.67
    QM Rating
    4
    Abuse Icon
    Y
    Chain Name
    THE ENSIGN GROUP
    County/Parish
    Utah
    Provider Name
    Provo Rehabilitation and Nursing
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    1001 North 500 West
    Telephone Number
    8013779661
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    BEAVER VALLEY HOSPITAL
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.70057
    Chain Average QM Rating
    4.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    220
    Provider SSA County Code
    240
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    54.5
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.20587
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    49.2
    Chain Average Staffing Rating
    2.8
    Number of Facilities in Chain
    347
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    465119
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    73003.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    267
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    286.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    121.7
    Chain Average Overall 5-star Rating
    3.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    346
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    267
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    346
    Rating Cycle 1 Standard Survey Health Date
    2024-10-21
    Rating Cycle 2 Standard Health Survey Date
    2023-01-30
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.71373
    Case-Mix RN Staffing Hours per Resident per Day
    0.83402
    Reported RN Staffing Hours per Resident per Day
    0.86746
    Adjusted LPN Staffing Hours per Resident per Day
    0.65831
    Case-Mix LPN Staffing Hours per Resident per Day
    1.03929
    Reported LPN Staffing Hours per Resident per Day
    0.80011
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    16
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    27
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    27
    Reported Licensed Staffing Hours per Resident per Day
    1.66758
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    10
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.82984
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.83059
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.22399
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.20188
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.70391
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.89157
    Registered Nurse hours per resident per day on the weekend
    0.62526
    Date First Approved to Provide Medicare and Medicaid Services
    1988-11-07
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07304
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.80660
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.13978
    Total number of nurse staff hours per resident per day on the weekend
    3.41115

    COMMUNITY EXPERIENCE

    Reviews of Provo Rehabilitation and Nursing

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026