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    Nursing home · MISSION HILLS, CA

    Providence Holy Cross Med Ctr D/P SNF

    11600A INDIAN HILLS ROAD, MISSION HILLS, CA 91345

    CMS certification number: 555074 · Updated October 1, 2026

    Request care assistance8188984630Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    48

    Residents / day

    44.6

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Los Angeles
    Certified beds
    48
    Average residents per day
    44.6
    First certified
    October 1, 1978

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    5 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Los Angeles, California. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.55
    n=365
    State peers
    3.21

    Nurse hours / resident / day

    This home
    10.01
    County peers
    4.63
    n=359
    State peers
    4.54
    n=1138

    Weekend nurse hours / resident / day

    This home
    9.36
    County peers
    4.19
    n=359
    State peers
    4.10
    n=1138

    Nursing staff turnover (%)

    This home
    25.90
    County peers
    34.97
    n=317
    State peers
    36.57
    n=1011

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 6.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 25.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    5
    Health citations
    47
    Resident measures
    17
    Ownership records
    56
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    10.00840
    Reported RN Staffing Hours per Resident per Day
    3.95298
    Reported LPN Staffing Hours per Resident per Day
    1.04478
    Reported Nurse Aide Staffing Hours per Resident per Day
    5.01064
    Total number of nurse staff hours per resident per day on the weekend
    9.35963
    Registered Nurse hours per resident per day on the weekend
    3.50579
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00074
    Total nursing staff turnover
    25.9
    Registered Nurse turnover
    20.9
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    PROVIDENCE HEALTH & SERVICES
    Number of Facilities in Chain
    8
    Chain Average Overall 5-star Rating
    2.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    CA
    Urban
    Y
    Chain ID
    430
    Latitude
    34.2809
    Location
    11600A INDIAN HILLS ROAD,MISSION HILLS,CA,91345
    ZIP Code
    91345
    City/Town
    MISSION HILLS
    Longitude
    -118.46
    QM Rating
    1
    Abuse Icon
    N
    Chain Name
    PROVIDENCE HEALTH & SERVICES
    County/Parish
    Los Angeles
    Provider Name
    Providence Holy Cross Med Ctr D/P SNF
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    Non profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    11600A INDIAN HILLS ROAD
    Telephone Number
    8188984630
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    PROVIDENCE HEALTH SYSTEM - SOUTHERN CALIFORNIA
    Long-Stay QM Rating
    1
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    3.36496
    Chain Average QM Rating
    3.1
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    48
    Provider SSA County Code
    200
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    20.9
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    2.38607
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    25.9
    Chain Average Staffing Rating
    3.7
    Number of Facilities in Chain
    8
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    555074
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    97923.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    177
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    157.750
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    44.6
    Chain Average Overall 5-star Rating
    2.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    100
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.9
    Rating Cycle 1 Health Deficiency Score
    177
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    100
    Rating Cycle 1 Standard Survey Health Date
    2026-03-27
    Rating Cycle 2 Standard Health Survey Date
    2025-03-27
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.64369
    Case-Mix RN Staffing Hours per Resident per Day
    1.65030
    Reported RN Staffing Hours per Resident per Day
    3.95298
    Adjusted LPN Staffing Hours per Resident per Day
    0.43443
    Case-Mix LPN Staffing Hours per Resident per Day
    2.05646
    Reported LPN Staffing Hours per Resident per Day
    1.04478
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    13
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    17
    Rating Cycle 1 Number of Standard Health Deficiencies
    12
    Rating Cycle 2 Number of Standard Health Deficiencies
    17
    Reported Licensed Staffing Hours per Resident per Day
    4.99776
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.08348
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    5.60095
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    5.01064
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.16160
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    9.30770
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    10.00840
    Registered Nurse hours per resident per day on the weekend
    3.50579
    Date First Approved to Provide Medicare and Medicaid Services
    1978-10-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00074
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.89183
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    8.19145
    Total number of nurse staff hours per resident per day on the weekend
    9.35963

    COMMUNITY EXPERIENCE

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    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026