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    Nursing home · Hancock, MI

    PortagePointe

    500 Campus Drive, Hancock, MI 49930

    CMS certification number: 235624 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance9064831000Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    60

    Residents / day

    58.3

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Houghton
    Certified beds
    60
    Average residents per day
    58.3
    First certified
    December 15, 2006

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Houghton, Michigan. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.33
    n=3
    State peers
    3.17

    Nurse hours / resident / day

    This home
    5.48
    County peers
    4.11
    n=3
    State peers
    4.03
    n=417

    Weekend nurse hours / resident / day

    This home
    4.95
    County peers
    3.59
    n=3
    State peers
    3.50
    n=417

    Nursing staff turnover (%)

    This home
    Not reported
    County peers
    51.17
    n=3
    State peers
    44.56
    n=395

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.6% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • How do you retain nursing staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    9
    Health citations
    16
    Resident measures
    17
    Ownership records
    15
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.47792
    Reported RN Staffing Hours per Resident per Day
    1.16659
    Reported LPN Staffing Hours per Resident per Day
    0.02489
    Reported Nurse Aide Staffing Hours per Resident per Day
    4.28645
    Total number of nurse staff hours per resident per day on the weekend
    4.95086
    Registered Nurse hours per resident per day on the weekend
    0.78032
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01868
    Total nursing staff turnover
    Not reported
    Registered Nurse turnover
    Not reported
    Number of administrators who have left the nursing home
    1
    Chain Name
    LIFEPOINT HEALTH
    Number of Facilities in Chain
    8
    Chain Average Overall 5-star Rating
    4.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MI
    Urban
    N
    Chain ID
    787
    Latitude
    47.1413
    Location
    500 Campus Drive,Hancock,MI,49930
    ZIP Code
    49930
    City/Town
    Hancock
    Longitude
    -88.589
    QM Rating
    2
    Abuse Icon
    Y
    Chain Name
    LIFEPOINT HEALTH
    County/Parish
    Houghton
    Provider Name
    PortagePointe
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    500 Campus Drive
    Telephone Number
    9064831000
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    PORTAGE HOSPITAL LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.25932
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    60
    Provider SSA County Code
    300
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    Not reported
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.89297
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    Not reported
    Chain Average Staffing Rating
    3.6
    Number of Facilities in Chain
    8
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    235624
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    96
    Registered Nurse turnover footnote
    26
    Total Weighted Health Survey Score
    85.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    58.3
    Chain Average Overall 5-star Rating
    4.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    52
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    26
    Chain Average Health Inspection Rating
    3.9
    Rating Cycle 1 Health Deficiency Score
    96
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    52
    Rating Cycle 1 Standard Survey Health Date
    2026-07-23
    Rating Cycle 2 Standard Health Survey Date
    2025-05-29
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.29616
    Case-Mix RN Staffing Hours per Resident per Day
    0.61761
    Reported RN Staffing Hours per Resident per Day
    1.16659
    Adjusted LPN Staffing Hours per Resident per Day
    0.02766
    Case-Mix LPN Staffing Hours per Resident per Day
    0.76962
    Reported LPN Staffing Hours per Resident per Day
    0.02489
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    8
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    4
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    4
    Reported Licensed Staffing Hours per Resident per Day
    1.19148
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    4.76253
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.09612
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    4.28645
    Adjusted Total Nurse Staffing Hours per Resident per Day
    6.08634
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.48336
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    5.47792
    Registered Nurse hours per resident per day on the weekend
    0.78032
    Date First Approved to Provide Medicare and Medicaid Services
    2006-12-15
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01868
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    5.50074
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.06561
    Total number of nurse staff hours per resident per day on the weekend
    4.95086

    COMMUNITY EXPERIENCE

    Reviews of PortagePointe

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026