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    Nursing home · Cheyenne, WY

    Polaris Rehabilitation and Care Center

    2700 E 12th Street, Cheyenne, WY 82001

    CMS certification number: 535025 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance3076347986Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    105

    Residents / day

    70.9

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Laramie
    Certified beds
    105
    Average residents per day
    70.9
    First certified
    October 16, 1984

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Laramie, Wyoming. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.50
    n=2
    State peers
    2.85

    Nurse hours / resident / day

    This home
    3.07
    County peers
    3.41
    n=2
    State peers
    4.01
    n=34

    Weekend nurse hours / resident / day

    This home
    2.70
    County peers
    3.00
    n=2
    State peers
    3.40
    n=34

    Nursing staff turnover (%)

    This home
    73.30
    County peers
    45.65
    n=2
    State peers
    51.35
    n=29

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.8% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 73.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    23
    Health citations
    41
    Resident measures
    17
    Ownership records
    13
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.06532
    Reported RN Staffing Hours per Resident per Day
    0.64041
    Reported LPN Staffing Hours per Resident per Day
    0.32203
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.10288
    Total number of nurse staff hours per resident per day on the weekend
    2.70398
    Registered Nurse hours per resident per day on the weekend
    0.46800
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06779
    Total nursing staff turnover
    73.3
    Registered Nurse turnover
    70.6
    Number of administrators who have left the nursing home
    2
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    WY
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    41.1366
    Location
    2700 E 12th Street,Cheyenne,WY,82001
    ZIP Code
    82001
    City/Town
    Cheyenne
    Longitude
    -104.78
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    Not reported
    County/Parish
    Laramie
    Provider Name
    Polaris Rehabilitation and Care Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    2700 E 12th Street
    Telephone Number
    3076347986
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    NORTH BIG HORN HOSPITAL DISTRICT
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.49270
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    105
    Provider SSA County Code
    100
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    70.6
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.05846
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    73.3
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    535025
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    62647.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    164
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    154.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    70.9
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    124
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    164
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    124
    Rating Cycle 1 Standard Survey Health Date
    2026-01-15
    Rating Cycle 2 Standard Health Survey Date
    2024-06-26
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.60029
    Case-Mix RN Staffing Hours per Resident per Day
    0.73207
    Reported RN Staffing Hours per Resident per Day
    0.64041
    Adjusted LPN Staffing Hours per Resident per Day
    0.30186
    Case-Mix LPN Staffing Hours per Resident per Day
    0.91225
    Reported LPN Staffing Hours per Resident per Day
    0.32203
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    20
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    17
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    0.96244
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    20
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.97115
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.48458
    Number of administrators who have left the nursing home
    2
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.10288
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.87329
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.12890
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    11
    Reported Total Nurse Staffing Hours per Resident per Day
    3.06532
    Registered Nurse hours per resident per day on the weekend
    0.46800
    Date First Approved to Provide Medicare and Medicaid Services
    1984-10-16
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06779
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.53458
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.63373
    Total number of nurse staff hours per resident per day on the weekend
    2.70398

    COMMUNITY EXPERIENCE

    Reviews of Polaris Rehabilitation and Care Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026