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    Nursing home · Greensboro, NC

    Piedmont Hills Center for Nursing and Rehab

    109 S Holden Road, Greensboro, NC 27407

    CMS certification number: 345116 · Updated October 1, 2026

    Request care assistance3365225600Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    126

    Residents / day

    120.4

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Guilford
    Certified beds
    126
    Average residents per day
    120.4
    First certified
    December 10, 1980

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Guilford, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.83
    n=18
    State peers
    3.02

    Nurse hours / resident / day

    This home
    3.20
    County peers
    4.06
    n=19
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    2.84
    County peers
    3.59
    n=19
    State peers
    3.40
    n=404

    Nursing staff turnover (%)

    This home
    42.40
    County peers
    46.63
    n=19
    State peers
    48.70
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.2% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 42.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    40
    Health citations
    52
    Resident measures
    17
    Ownership records
    7
    Penalties
    6
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.19886
    Reported RN Staffing Hours per Resident per Day
    0.36008
    Reported LPN Staffing Hours per Resident per Day
    0.51615
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.32264
    Total number of nurse staff hours per resident per day on the weekend
    2.84071
    Registered Nurse hours per resident per day on the weekend
    0.14673
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.10920
    Total nursing staff turnover
    42.4
    Registered Nurse turnover
    66.7
    Number of administrators who have left the nursing home
    0
    Chain Name
    ALLIANCE HEALTH GROUP
    Number of Facilities in Chain
    13
    Chain Average Overall 5-star Rating
    1.8
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    Y
    Chain ID
    714
    Latitude
    36.0715
    Location
    109 S Holden Road,Greensboro,NC,27407
    ZIP Code
    27407
    City/Town
    Greensboro
    Longitude
    -79.848
    QM Rating
    1
    Abuse Icon
    N
    Chain Name
    ALLIANCE HEALTH GROUP
    County/Parish
    Guilford
    Provider Name
    Piedmont Hills Center for Nursing and Rehab
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    5
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    109 S Holden Road
    Telephone Number
    3365225600
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HOLDEN ROAD OPERATING COMPANY, LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.44305
    Chain Average QM Rating
    2.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    126
    Provider SSA County Code
    400
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    66.7
    Total Number of Penalties
    6
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.02326
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    42.4
    Chain Average Staffing Rating
    1.8
    Number of Facilities in Chain
    13
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345116
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    217827.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    24
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    176.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    120.4
    Chain Average Overall 5-star Rating
    1.8
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    635
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    212
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.0
    Rating Cycle 1 Health Deficiency Score
    24
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    423
    Rating Cycle 1 Standard Survey Health Date
    2026-02-27
    Rating Cycle 2 Standard Health Survey Date
    2024-12-05
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.34913
    Case-Mix RN Staffing Hours per Resident per Day
    0.70772
    Reported RN Staffing Hours per Resident per Day
    0.36008
    Adjusted LPN Staffing Hours per Resident per Day
    0.50046
    Case-Mix LPN Staffing Hours per Resident per Day
    0.88191
    Reported LPN Staffing Hours per Resident per Day
    0.51615
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    2
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    28
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    11
    Reported Licensed Staffing Hours per Resident per Day
    0.87623
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.25203
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.40195
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.32264
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.10162
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.99158
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    27
    Reported Total Nurse Staffing Hours per Resident per Day
    3.19886
    Registered Nurse hours per resident per day on the weekend
    0.14673
    Date First Approved to Provide Medicare and Medicaid Services
    1980-12-10
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.10920
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.75435
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.51288
    Total number of nurse staff hours per resident per day on the weekend
    2.84071

    COMMUNITY EXPERIENCE

    Reviews of Piedmont Hills Center for Nursing and Rehab

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026