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    Nursing home · RICHMOND, VA

    Parham Health Care & Rehab Center

    2400 E PARHAM ROAD, RICHMOND, VA 23228

    CMS certification number: 495097 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance8042649185Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    180

    Residents / day

    129.1

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Henrico
    Certified beds
    180
    Average residents per day
    129.1
    First certified
    February 1, 1979

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Henrico, Virginia. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.33
    n=12
    State peers
    3.07

    Nurse hours / resident / day

    This home
    3.73
    County peers
    3.99
    n=13
    State peers
    3.88
    n=282

    Weekend nurse hours / resident / day

    This home
    3.25
    County peers
    3.47
    n=13
    State peers
    3.35
    n=282

    Nursing staff turnover (%)

    This home
    70.80
    County peers
    56.65
    n=13
    State peers
    47.45
    n=279

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.8% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 70.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    23
    Health citations
    116
    Resident measures
    17
    Ownership records
    20
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.73144
    Reported RN Staffing Hours per Resident per Day
    0.37379
    Reported LPN Staffing Hours per Resident per Day
    1.15265
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.20500
    Total number of nurse staff hours per resident per day on the weekend
    3.25238
    Registered Nurse hours per resident per day on the weekend
    0.18357
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08696
    Total nursing staff turnover
    70.8
    Registered Nurse turnover
    57.1
    Number of administrators who have left the nursing home
    1
    Chain Name
    LIFEWORKS REHAB
    Number of Facilities in Chain
    64
    Chain Average Overall 5-star Rating
    2.2
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    VA
    Urban
    Y
    Chain ID
    768
    Latitude
    37.639
    Location
    2400 E PARHAM ROAD,RICHMOND,VA,23228
    ZIP Code
    23228
    City/Town
    RICHMOND
    Longitude
    -77.493
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    LIFEWORKS REHAB
    County/Parish
    Henrico
    Provider Name
    Parham Health Care & Rehab Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    2400 E PARHAM ROAD
    Telephone Number
    8042649185
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    PARHAM CARE CENTER LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.55056
    Chain Average QM Rating
    4.1
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    180
    Provider SSA County Code
    430
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    57.1
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.09949
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    70.8
    Chain Average Staffing Rating
    1.8
    Number of Facilities in Chain
    64
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    495097
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    194276.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    1535
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    1203.75
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    129.1
    Chain Average Overall 5-star Rating
    2.2
    Rating Cycle 1 Health Revisit Score
    512
    Rating Cycle 2/3 Total Health Score
    210
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    70
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.0
    Rating Cycle 1 Health Deficiency Score
    1023
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    140
    Rating Cycle 1 Standard Survey Health Date
    2025-04-28
    Rating Cycle 2 Standard Health Survey Date
    2022-04-27
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.33730
    Case-Mix RN Staffing Hours per Resident per Day
    0.76045
    Reported RN Staffing Hours per Resident per Day
    0.37379
    Adjusted LPN Staffing Hours per Resident per Day
    1.04012
    Case-Mix LPN Staffing Hours per Resident per Day
    0.94761
    Reported LPN Staffing Hours per Resident per Day
    1.15265
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    84
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    24
    Rating Cycle 1 Number of Standard Health Deficiencies
    36
    Rating Cycle 2 Number of Standard Health Deficiencies
    17
    Reported Licensed Staffing Hours per Resident per Day
    1.52644
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    60
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.98974
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.58089
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.20500
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.36716
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.28895
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    7
    Reported Total Nurse Staffing Hours per Resident per Day
    3.73144
    Registered Nurse hours per resident per day on the weekend
    0.18357
    Date First Approved to Provide Medicare and Medicaid Services
    1979-02-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08696
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.93487
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.77459
    Total number of nurse staff hours per resident per day on the weekend
    3.25238

    COMMUNITY EXPERIENCE

    Reviews of Parham Health Care & Rehab Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026