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    Nursing home · HONOLULU, HI

    Palolo Chinese Home

    2459 10TH AVENUE, HONOLULU, HI 96816

    CMS certification number: 125059 · Updated October 1, 2026

    Request care assistance8087372555Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    113

    Residents / day

    95

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Honolulu
    Certified beds
    113
    Average residents per day
    95
    First certified
    June 13, 2008

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Honolulu, Hawaii. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    3.88
    n=24
    State peers
    3.88

    Nurse hours / resident / day

    This home
    4.35
    County peers
    5.02
    n=25
    State peers
    5.01
    n=40

    Weekend nurse hours / resident / day

    This home
    3.99
    County peers
    4.43
    n=25
    State peers
    4.42
    n=40

    Nursing staff turnover (%)

    This home
    50.90
    County peers
    35.01
    n=24
    State peers
    34.11
    n=40

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 8.2% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 50.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    8
    Health citations
    48
    Resident measures
    17
    Ownership records
    25
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.34966
    Reported RN Staffing Hours per Resident per Day
    1.34925
    Reported LPN Staffing Hours per Resident per Day
    0.28710
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.71330
    Total number of nurse staff hours per resident per day on the weekend
    3.99157
    Registered Nurse hours per resident per day on the weekend
    1.08747
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02691
    Total nursing staff turnover
    50.9
    Registered Nurse turnover
    56.5
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    HI
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    21.3036
    Location
    2459 10TH AVENUE,HONOLULU,HI,96816
    ZIP Code
    96816
    City/Town
    HONOLULU
    Longitude
    -157.79
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Honolulu
    Provider Name
    Palolo Chinese Home
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    2459 10TH AVENUE
    Telephone Number
    8087372555
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    PALOLO CHINESE HOME
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.32682
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    113
    Provider SSA County Code
    020
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    56.5
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.94084
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    50.9
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    125059
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    76
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    80.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    95.0
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    92
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    76
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    92
    Rating Cycle 1 Standard Survey Health Date
    2025-05-01
    Rating Cycle 2 Standard Health Survey Date
    2024-03-07
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.42284
    Case-Mix RN Staffing Hours per Resident per Day
    0.65072
    Reported RN Staffing Hours per Resident per Day
    1.34925
    Adjusted LPN Staffing Hours per Resident per Day
    0.30276
    Case-Mix LPN Staffing Hours per Resident per Day
    0.81087
    Reported LPN Staffing Hours per Resident per Day
    0.28710
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    19
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    17
    Rating Cycle 1 Number of Standard Health Deficiencies
    15
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    1.63636
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    8
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.86129
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.20848
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.71330
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.58690
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.67007
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    11
    Reported Total Nurse Staffing Hours per Resident per Day
    4.34966
    Registered Nurse hours per resident per day on the weekend
    1.08747
    Date First Approved to Provide Medicare and Medicaid Services
    2008-06-13
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02691
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.20927
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.22993
    Total number of nurse staff hours per resident per day on the weekend
    3.99157

    COMMUNITY EXPERIENCE

    Reviews of Palolo Chinese Home

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026