At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
99
Residents / day
96.7
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Santa Clara
- Certified beds
- 99
- Average residents per day
- 96.7
- First certified
- March 21, 1969
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 3 / 5
- Staffing
- 3 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Santa Clara, California. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | 3.47 (n=49) | 3.21 |
| Nurse hours / resident / day | 4.05 | 4.48 (n=47) | 4.54 (n=1138) |
| Weekend nurse hours / resident / day | 3.76 | 4.07 (n=47) | 4.10 (n=1138) |
| Nursing staff turnover (%) | 42.60 | 33.78 (n=45) | 36.55 (n=1011) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- 3.47
- n=49
- State peers
- 3.21
Nurse hours / resident / day
- This home
- 4.05
- County peers
- 4.48
- n=47
- State peers
- 4.54
- n=1138
Weekend nurse hours / resident / day
- This home
- 3.76
- County peers
- 4.07
- n=47
- State peers
- 4.10
- n=1138
Nursing staff turnover (%)
- This home
- 42.60
- County peers
- 33.78
- n=45
- State peers
- 36.55
- n=1011
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 7.4% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 42.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 12
- Health citations
- 47
- Resident measures
- 17
- Ownership records
- 26
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.05338
- Reported RN Staffing Hours per Resident per Day
- 0.82647
- Reported LPN Staffing Hours per Resident per Day
- 0.82113
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.40578
- Total number of nurse staff hours per resident per day on the weekend
- 3.75501
- Registered Nurse hours per resident per day on the weekend
- 0.71685
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.10906
- Total nursing staff turnover
- 42.6
- Registered Nurse turnover
- 28.6
- Number of administrators who have left the nursing home
- 2
- Chain Name
- SPYGLASS HEALTHCARE
- Number of Facilities in Chain
- 14
- Chain Average Overall 5-star Rating
- 3.1
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- CA
- Urban
- Y
- Chain ID
- 703
- Latitude
- 37.1245
- Location
- 370 NOBLE COURT,MORGAN HILL,CA,95037
- ZIP Code
- 95037
- City/Town
- MORGAN HILL
- Longitude
- -121.66
- QM Rating
- 5
- Abuse Icon
- N
- Chain Name
- SPYGLASS HEALTHCARE
- County/Parish
- Santa Clara
- Provider Name
- PACIFIC HILLS POST ACUTE
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 4
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 370 NOBLE COURT
- Telephone Number
- 4087797346
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- GRANADA HOLDINGS LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 5
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.53525
- Chain Average QM Rating
- 4.6
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 99
- Provider SSA County Code
- 530
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 28.6
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.08863
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 42.6
- Chain Average Staffing Rating
- 2.9
- Number of Facilities in Chain
- 14
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 056037
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 96
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 81.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 96.7
- Chain Average Overall 5-star Rating
- 3.1
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 36
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.5
- Rating Cycle 1 Health Deficiency Score
- 96
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 36
- Rating Cycle 1 Standard Survey Health Date
- 2025-12-05
- Rating Cycle 2 Standard Health Survey Date
- 2024-06-26
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.75323
- Case-Mix RN Staffing Hours per Resident per Day
- 0.75294
- Reported RN Staffing Hours per Resident per Day
- 0.82647
- Adjusted LPN Staffing Hours per Resident per Day
- 0.74836
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.93825
- Reported LPN Staffing Hours per Resident per Day
- 0.82113
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 18
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 8
- Rating Cycle 1 Number of Standard Health Deficiencies
- 15
- Rating Cycle 2 Number of Standard Health Deficiencies
- 1
- Reported Licensed Staffing Hours per Resident per Day
- 1.64761
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 3
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.19257
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.55540
- Number of administrators who have left the nursing home
- 2
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.40578
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.69415
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.24659
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 7
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.05338
- Registered Nurse hours per resident per day on the weekend
- 0.71685
- Date First Approved to Provide Medicare and Medicaid Services
- 1969-03-21
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.10906
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.42223
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.73731
- Total number of nurse staff hours per resident per day on the weekend
- 3.75501
COMMUNITY EXPERIENCE
Reviews of PACIFIC HILLS POST ACUTE
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026