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    Nursing home · ROCKFORD, IL

    PA PETERSON AT THE CITADEL

    1311 PARKVIEW AVENUE, ROCKFORD, IL 61107

    CMS certification number: 145751 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance8153998832Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    129

    Residents / day

    122.8

    Ownership

    For profit - Partnership

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Partnership
    County
    Winnebago
    Certified beds
    129
    Average residents per day
    122.8
    First certified
    September 1, 1993

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    2 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Winnebago, Illinois. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.29
    n=14
    State peers
    2.58

    Nurse hours / resident / day

    This home
    3.65
    County peers
    3.81
    n=13
    State peers
    3.47
    n=646

    Weekend nurse hours / resident / day

    This home
    3.34
    County peers
    3.33
    n=13
    State peers
    3.08
    n=646

    Nursing staff turnover (%)

    This home
    55.00
    County peers
    47.57
    n=12
    State peers
    43.71
    n=627

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 8.5% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 55.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    3
    Health citations
    67
    Resident measures
    17
    Ownership records
    11
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.64590
    Reported RN Staffing Hours per Resident per Day
    0.63387
    Reported LPN Staffing Hours per Resident per Day
    0.83016
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.18188
    Total number of nurse staff hours per resident per day on the weekend
    3.33584
    Registered Nurse hours per resident per day on the weekend
    0.37590
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05747
    Total nursing staff turnover
    55.0
    Registered Nurse turnover
    41.7
    Number of administrators who have left the nursing home
    0
    Chain Name
    CITADEL HEALTHCARE
    Number of Facilities in Chain
    19
    Chain Average Overall 5-star Rating
    3.2
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IL
    Urban
    Y
    Chain ID
    147
    Latitude
    42.2805
    Location
    1311 PARKVIEW AVENUE,ROCKFORD,IL,61107
    ZIP Code
    61107
    City/Town
    ROCKFORD
    Longitude
    -89.058
    QM Rating
    4
    Abuse Icon
    Y
    Chain Name
    CITADEL HEALTHCARE
    County/Parish
    Winnebago
    Provider Name
    PA PETERSON AT THE CITADEL
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Partnership
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    1311 PARKVIEW AVENUE
    Telephone Number
    8153998832
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    PA PETERSON AT THE CITADEL LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.70030
    Chain Average QM Rating
    3.7
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    129
    Provider SSA County Code
    991
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    41.7
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.20567
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    55.0
    Chain Average Staffing Rating
    1.8
    Number of Facilities in Chain
    19
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    145751
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    21212.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    96
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    133.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    122.8
    Chain Average Overall 5-star Rating
    3.2
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    244
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.3
    Rating Cycle 1 Health Deficiency Score
    96
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    244
    Rating Cycle 1 Standard Survey Health Date
    2025-05-21
    Rating Cycle 2 Standard Health Survey Date
    2024-07-10
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.52162
    Case-Mix RN Staffing Hours per Resident per Day
    0.83389
    Reported RN Staffing Hours per Resident per Day
    0.63387
    Adjusted LPN Staffing Hours per Resident per Day
    0.68314
    Case-Mix LPN Staffing Hours per Resident per Day
    1.03912
    Reported LPN Staffing Hours per Resident per Day
    0.83016
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    21
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    39
    Rating Cycle 1 Number of Standard Health Deficiencies
    12
    Rating Cycle 2 Number of Standard Health Deficiencies
    13
    Reported Licensed Staffing Hours per Resident per Day
    1.46403
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    9
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.79548
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.83013
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.18188
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.00024
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.70314
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    27
    Reported Total Nurse Staffing Hours per Resident per Day
    3.64590
    Registered Nurse hours per resident per day on the weekend
    0.37590
    Date First Approved to Provide Medicare and Medicaid Services
    1993-09-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05747
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.74508
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.13910
    Total number of nurse staff hours per resident per day on the weekend
    3.33584

    COMMUNITY EXPERIENCE

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026