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    Nursing home · GUILDERLAND, NY

    OUR LADY OF MERCY LIFE CENTER

    2 MERCYCARE LANE, GUILDERLAND, NY 12084

    CMS certification number: 335767 · Updated October 1, 2026

    Request care assistance5184648100Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    160

    Residents / day

    147.5

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Albany
    Certified beds
    160
    Average residents per day
    147.5
    First certified
    July 1, 1993

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Albany, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.56
    n=9
    State peers
    3.06

    Nurse hours / resident / day

    This home
    3.85
    County peers
    4.22
    n=9
    State peers
    3.69
    n=585

    Weekend nurse hours / resident / day

    This home
    3.66
    County peers
    3.74
    n=9
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    50.00
    County peers
    42.51
    n=7
    State peers
    40.24
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 4.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 50.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    7
    Health citations
    25
    Resident measures
    17
    Ownership records
    34
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.85304
    Reported RN Staffing Hours per Resident per Day
    0.84826
    Reported LPN Staffing Hours per Resident per Day
    1.02373
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.98105
    Total number of nurse staff hours per resident per day on the weekend
    3.66303
    Registered Nurse hours per resident per day on the weekend
    0.50637
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08077
    Total nursing staff turnover
    50.0
    Registered Nurse turnover
    48.8
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    TRINITY HEALTH
    Number of Facilities in Chain
    18
    Chain Average Overall 5-star Rating
    3.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    Y
    Chain ID
    525
    Latitude
    42.7013
    Location
    2 MERCYCARE LANE,GUILDERLAND,NY,12084
    ZIP Code
    12084
    City/Town
    GUILDERLAND
    Longitude
    -73.905
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    TRINITY HEALTH
    County/Parish
    Albany
    Provider Name
    OUR LADY OF MERCY LIFE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    2 MERCYCARE LANE
    Telephone Number
    5184648100
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    OUR LADY OF MERCY LIFE CENTER
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.31970
    Chain Average QM Rating
    3.9
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    160
    Provider SSA County Code
    000
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    48.8
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.93579
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    50.0
    Chain Average Staffing Rating
    4.1
    Number of Facilities in Chain
    18
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    335767
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    92
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    77.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    147.5
    Chain Average Overall 5-star Rating
    3.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    32
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.2
    Rating Cycle 1 Health Deficiency Score
    92
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    32
    Rating Cycle 1 Standard Survey Health Date
    2024-10-15
    Rating Cycle 2 Standard Health Survey Date
    2022-02-14
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.89935
    Case-Mix RN Staffing Hours per Resident per Day
    0.64723
    Reported RN Staffing Hours per Resident per Day
    0.84826
    Adjusted LPN Staffing Hours per Resident per Day
    1.08540
    Case-Mix LPN Staffing Hours per Resident per Day
    0.80652
    Reported LPN Staffing Hours per Resident per Day
    1.02373
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    15
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    8
    Rating Cycle 1 Number of Standard Health Deficiencies
    15
    Rating Cycle 2 Number of Standard Health Deficiencies
    7
    Reported Licensed Staffing Hours per Resident per Day
    1.87199
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.10038
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.19662
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.98105
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.08512
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.65037
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.85304
    Registered Nurse hours per resident per day on the weekend
    0.50637
    Date First Approved to Provide Medicare and Medicaid Services
    1993-07-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08077
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.88367
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.21259
    Total number of nurse staff hours per resident per day on the weekend
    3.66303

    COMMUNITY EXPERIENCE

    Reviews of OUR LADY OF MERCY LIFE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026