At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
160
Residents / day
106.5
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Oakland
- Certified beds
- 160
- Average residents per day
- 106.5
- First certified
- February 16, 2007
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 1 / 5
- Staffing
- 3 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Oakland, Michigan. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | 2.61 (n=41) | 3.17 |
| Nurse hours / resident / day | 4.03 | 4.03 (n=42) | 4.03 (n=417) |
| Weekend nurse hours / resident / day | 3.61 | 3.52 (n=42) | 3.50 (n=417) |
| Nursing staff turnover (%) | 59.40 | 52.13 (n=41) | 44.52 (n=394) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- 2.61
- n=41
- State peers
- 3.17
Nurse hours / resident / day
- This home
- 4.03
- County peers
- 4.03
- n=42
- State peers
- 4.03
- n=417
Weekend nurse hours / resident / day
- This home
- 3.61
- County peers
- 3.52
- n=42
- State peers
- 3.50
- n=417
Nursing staff turnover (%)
- This home
- 59.40
- County peers
- 52.13
- n=41
- State peers
- 44.52
- n=394
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 10.3% below the all-days average. How is weekend coverage maintained?
- What changes were made after the abuse-related CMS flag, and how are residents protected today?
- CMS reports 59.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 13
- Health citations
- 65
- Resident measures
- 17
- Ownership records
- 30
- Penalties
- 3
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.02949
- Reported RN Staffing Hours per Resident per Day
- 0.60340
- Reported LPN Staffing Hours per Resident per Day
- 1.49318
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.93291
- Total number of nurse staff hours per resident per day on the weekend
- 3.61363
- Registered Nurse hours per resident per day on the weekend
- 0.41495
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.13834
- Total nursing staff turnover
- 59.4
- Registered Nurse turnover
- 58.8
- Number of administrators who have left the nursing home
- 1
- Chain Name
- OPTALIS HEALTH & REHABILITATION
- Number of Facilities in Chain
- 36
- Chain Average Overall 5-star Rating
- 2.5
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- MI
- Urban
- Y
- Chain ID
- 601
- Latitude
- 42.6226
- Location
- 925 W South Blvd,Troy,MI,48085
- ZIP Code
- 48085
- City/Town
- Troy
- Longitude
- -83.15
- QM Rating
- 5
- Abuse Icon
- Y
- Chain Name
- OPTALIS HEALTH & REHABILITATION
- County/Parish
- Oakland
- Provider Name
- Optalis Health and Rehabilitation of Troy
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Corporation
- Number of Fines
- 3
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 925 W South Blvd
- Telephone Number
- 2487294400
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- OPTALIS TROY OPCO LLC
- Long-Stay QM Rating
- 3
- High Performing Icon
- N
- Short-Stay QM Rating
- 5
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.41845
- Chain Average QM Rating
- 4.3
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 1
- Number of Certified Beds
- 160
- Provider SSA County Code
- 620
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 58.8
- Total Number of Penalties
- 3
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.00581
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 59.4
- Chain Average Staffing Rating
- 2.4
- Number of Facilities in Chain
- 36
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 235626
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 298517.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 183
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 209.250
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 106.5
- Chain Average Overall 5-star Rating
- 2.5
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 288
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.0
- Rating Cycle 1 Health Deficiency Score
- 183
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 288
- Rating Cycle 1 Standard Survey Health Date
- 2026-03-11
- Rating Cycle 2 Standard Health Survey Date
- 2024-12-11
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.59520
- Case-Mix RN Staffing Hours per Resident per Day
- 0.69566
- Reported RN Staffing Hours per Resident per Day
- 0.60340
- Adjusted LPN Staffing Hours per Resident per Day
- 1.47290
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.86687
- Reported LPN Staffing Hours per Resident per Day
- 1.49318
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 14
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 42
- Rating Cycle 1 Number of Standard Health Deficiencies
- 8
- Rating Cycle 2 Number of Standard Health Deficiencies
- 14
- Reported Licensed Staffing Hours per Resident per Day
- 2.09657
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 9
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.90667
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.36100
- Number of administrators who have left the nursing home
- 1
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.93291
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.97477
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.92352
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 29
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.02949
- Registered Nurse hours per resident per day on the weekend
- 0.41495
- Date First Approved to Provide Medicare and Medicaid Services
- 2007-02-16
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.13834
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.56456
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.45298
- Total number of nurse staff hours per resident per day on the weekend
- 3.61363
COMMUNITY EXPERIENCE
Reviews of Optalis Health and Rehabilitation of Troy
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026