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    Nursing home · Grand Rapids, MI

    Optalis Health and Rehabilitation of Grand Rapids

    1950 32nd Street SE, Grand Rapids, MI 49508

    CMS certification number: 235458 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance6164525900Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    120

    Residents / day

    97

    Ownership

    For profit - Individual

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Individual
    County
    Kent
    Certified beds
    120
    Average residents per day
    97
    First certified
    January 1, 1987

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    2 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Kent, Michigan. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.54
    n=26
    State peers
    3.17

    Nurse hours / resident / day

    This home
    3.27
    County peers
    4.40
    n=26
    State peers
    4.03
    n=417

    Weekend nurse hours / resident / day

    This home
    2.93
    County peers
    3.86
    n=26
    State peers
    3.51
    n=417

    Nursing staff turnover (%)

    This home
    66.40
    County peers
    42.48
    n=26
    State peers
    44.50
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.3% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 66.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    23
    Health citations
    121
    Resident measures
    17
    Ownership records
    20
    Penalties
    7
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.26808
    Reported RN Staffing Hours per Resident per Day
    0.39970
    Reported LPN Staffing Hours per Resident per Day
    0.80738
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.06100
    Total number of nurse staff hours per resident per day on the weekend
    2.93271
    Registered Nurse hours per resident per day on the weekend
    0.23761
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03442
    Total nursing staff turnover
    66.4
    Registered Nurse turnover
    82.8
    Number of administrators who have left the nursing home
    1
    Chain Name
    OPTALIS HEALTH & REHABILITATION
    Number of Facilities in Chain
    36
    Chain Average Overall 5-star Rating
    2.5
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MI
    Urban
    Y
    Chain ID
    601
    Latitude
    42.9054
    Location
    1950 32nd Street SE,Grand Rapids,MI,49508
    ZIP Code
    49508
    City/Town
    Grand Rapids
    Longitude
    -85.62
    QM Rating
    4
    Abuse Icon
    Y
    Chain Name
    OPTALIS HEALTH & REHABILITATION
    County/Parish
    Kent
    Provider Name
    Optalis Health and Rehabilitation of Grand Rapids
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Individual
    Number of Fines
    4
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    1950 32nd Street SE
    Telephone Number
    6164525900
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    OPTALIS GRAND RAPIDS OPCO LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.27017
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    120
    Provider SSA County Code
    400
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    3
    Registered Nurse turnover
    82.8
    Total Number of Penalties
    7
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.90067
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    66.4
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    36
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    235458
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    191579.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    498
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    490.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    97.0
    Chain Average Overall 5-star Rating
    2.5
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    469
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.0
    Rating Cycle 1 Health Deficiency Score
    498
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    469
    Rating Cycle 1 Standard Survey Health Date
    2025-05-08
    Rating Cycle 2 Standard Health Survey Date
    2024-03-21
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.44030
    Case-Mix RN Staffing Hours per Resident per Day
    0.62294
    Reported RN Staffing Hours per Resident per Day
    0.39970
    Adjusted LPN Staffing Hours per Resident per Day
    0.88938
    Case-Mix LPN Staffing Hours per Resident per Day
    0.77625
    Reported LPN Staffing Hours per Resident per Day
    0.80738
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    54
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    47
    Rating Cycle 1 Number of Standard Health Deficiencies
    16
    Rating Cycle 2 Number of Standard Health Deficiencies
    9
    Reported Licensed Staffing Hours per Resident per Day
    1.20708
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    40
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.27034
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.11419
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.06100
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.60003
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.51338
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    38
    Reported Total Nurse Staffing Hours per Resident per Day
    3.26808
    Registered Nurse hours per resident per day on the weekend
    0.23761
    Date First Approved to Provide Medicare and Medicaid Services
    1987-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03442
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.23060
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.09202
    Total number of nurse staff hours per resident per day on the weekend
    2.93271

    COMMUNITY EXPERIENCE

    Reviews of Optalis Health and Rehabilitation of Grand Rapids

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026