At a glance
Official CMS profileCMS overall rating
1 / 5
Certified beds
135
Residents / day
109.8
Ownership
For profit - Individual
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Individual
- County
- Worcester
- Certified beds
- 135
- Average residents per day
- 109.8
- First certified
- October 16, 1992
CMS quality ratings
- Overall
- 1 / 5
- Health inspections
- 1 / 5
- Staffing
- 1 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Worcester, Massachusetts. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 1.00 | 3.12 (n=49) | 3.12 |
| Nurse hours / resident / day | 3.32 | 3.89 (n=48) | 3.94 (n=338) |
| Weekend nurse hours / resident / day | 3.05 | 3.45 (n=48) | 3.52 (n=338) |
| Nursing staff turnover (%) | 73.10 | 38.19 (n=45) | 37.52 (n=320) |
CMS overall rating / 5
- This home
- 1.00
- County peers
- 3.12
- n=49
- State peers
- 3.12
Nurse hours / resident / day
- This home
- 3.32
- County peers
- 3.89
- n=48
- State peers
- 3.94
- n=338
Weekend nurse hours / resident / day
- This home
- 3.05
- County peers
- 3.45
- n=48
- State peers
- 3.52
- n=338
Nursing staff turnover (%)
- This home
- 73.10
- County peers
- 38.19
- n=45
- State peers
- 37.52
- n=320
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 8.2% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 73.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 7
- Health citations
- 28
- Resident measures
- 17
- Ownership records
- 26
- Penalties
- 1
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.32266
- Reported RN Staffing Hours per Resident per Day
- 0.34220
- Reported LPN Staffing Hours per Resident per Day
- 1.13817
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.84229
- Total number of nurse staff hours per resident per day on the weekend
- 3.04955
- Registered Nurse hours per resident per day on the weekend
- 0.22964
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04867
- Total nursing staff turnover
- 73.1
- Registered Nurse turnover
- 78.3
- Number of administrators who have left the nursing home
- 2
- Chain Name
- AZURE HEALTHCARE
- Number of Facilities in Chain
- 6
- Chain Average Overall 5-star Rating
- 2.0
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- MA
- Urban
- Y
- Chain ID
- 841
- Latitude
- 42.1478
- Location
- 10 VETERANS MEMORIAL DRIVE,MILFORD,MA,01757
- ZIP Code
- 01757
- City/Town
- MILFORD
- Longitude
- -71.502
- QM Rating
- 2
- Abuse Icon
- N
- Chain Name
- AZURE HEALTHCARE
- County/Parish
- Worcester
- Provider Name
- OC Milford Gardens LLC
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 1
- Ownership Type
- For profit - Individual
- Number of Fines
- 1
- Processing Date
- 2026-10-01
- Staffing Rating
- 1
- Provider Address
- 10 VETERANS MEMORIAL DRIVE
- Telephone Number
- 5084736414
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- OC MILFORD GARDENS LLC
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- 1
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.32707
- Chain Average QM Rating
- 2.2
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 1
- Number of Certified Beds
- 135
- Provider SSA County Code
- 170
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 78.3
- Total Number of Penalties
- 1
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.94102
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 73.1
- Chain Average Staffing Rating
- 1.7
- Number of Facilities in Chain
- 6
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 225562
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 148051.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 64
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 105.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 109.8
- Chain Average Overall 5-star Rating
- 2.0
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 228
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 76
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.0
- Rating Cycle 1 Health Deficiency Score
- 64
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 152
- Rating Cycle 1 Standard Survey Health Date
- 2026-03-04
- Rating Cycle 2 Standard Health Survey Date
- 2024-12-09
- Rating Cycle 2/3 Number of Health Revisits
- 2
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.36080
- Case-Mix RN Staffing Hours per Resident per Day
- 0.65084
- Reported RN Staffing Hours per Resident per Day
- 0.34220
- Adjusted LPN Staffing Hours per Resident per Day
- 1.20002
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.81103
- Reported LPN Staffing Hours per Resident per Day
- 1.13817
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 12
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 15
- Rating Cycle 1 Number of Standard Health Deficiencies
- 6
- Rating Cycle 2 Number of Standard Health Deficiencies
- 15
- Reported Licensed Staffing Hours per Resident per Day
- 1.48037
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 6
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.94241
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.20890
- Number of administrators who have left the nursing home
- 2
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.84229
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.50322
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.67076
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.32266
- Registered Nurse hours per resident per day on the weekend
- 0.22964
- Date First Approved to Provide Medicare and Medicaid Services
- 1992-10-16
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04867
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.21527
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.23054
- Total number of nurse staff hours per resident per day on the weekend
- 3.04955
COMMUNITY EXPERIENCE
Reviews of OC Milford Gardens LLC
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026