At a glance
Official CMS profileCMS overall rating
1 / 5
Certified beds
61
Residents / day
32.8
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Pottawattamie
- Certified beds
- 61
- Average residents per day
- 32.8
- First certified
- July 1, 1994
CMS quality ratings
- Overall
- 1 / 5
- Health inspections
- 1 / 5
- Staffing
- 2 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Pottawattamie, Iowa. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 1.00 | 2.17 (n=6) | 3.14 |
| Nurse hours / resident / day | 3.21 | 4.16 (n=6) | 3.86 (n=377) |
| Weekend nurse hours / resident / day | 2.83 | 3.62 (n=6) | 3.39 (n=377) |
| Nursing staff turnover (%) | Not reported | 48.20 (n=5) | 44.07 (n=363) |
CMS overall rating / 5
- This home
- 1.00
- County peers
- 2.17
- n=6
- State peers
- 3.14
Nurse hours / resident / day
- This home
- 3.21
- County peers
- 4.16
- n=6
- State peers
- 3.86
- n=377
Weekend nurse hours / resident / day
- This home
- 2.83
- County peers
- 3.62
- n=6
- State peers
- 3.39
- n=377
Nursing staff turnover (%)
- This home
- Not reported
- County peers
- 48.20
- n=5
- State peers
- 44.07
- n=363
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 11.8% below the all-days average. How is weekend coverage maintained?
- What changes were made after the abuse-related CMS flag, and how are residents protected today?
- How do you retain nursing staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 32
- Health citations
- 69
- Resident measures
- 17
- Ownership records
- 19
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.21091
- Reported RN Staffing Hours per Resident per Day
- 0.88477
- Reported LPN Staffing Hours per Resident per Day
- 0.41666
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.90947
- Total number of nurse staff hours per resident per day on the weekend
- 2.83149
- Registered Nurse hours per resident per day on the weekend
- 0.53421
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01134
- Total nursing staff turnover
- Not reported
- Registered Nurse turnover
- Not reported
- Number of administrators who have left the nursing home
- 3
- Chain Name
- CAMPBELL STREET SERVICES
- Number of Facilities in Chain
- 25
- Chain Average Overall 5-star Rating
- 2.0
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- IA
- Urban
- Y
- Chain ID
- 99
- Latitude
- 41.3162
- Location
- 737 North Highway St.,Oakland,IA,51560
- ZIP Code
- 51560
- City/Town
- Oakland
- Longitude
- -95.389
- QM Rating
- 4
- Abuse Icon
- Y
- Chain Name
- CAMPBELL STREET SERVICES
- County/Parish
- Pottawattamie
- Provider Name
- Oakland Manor
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 1
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 2
- Provider Address
- 737 North Highway St.
- Telephone Number
- 7124826403
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- OPCO OAKLAND, IA, LLC
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- Not reported
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.20470
- Chain Average QM Rating
- 3.4
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 1
- Number of Certified Beds
- 61
- Provider SSA County Code
- 770
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- Not reported
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.85424
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- Not reported
- Chain Average Staffing Rating
- 2.3
- Number of Facilities in Chain
- 25
- Short-Stay QM Rating Footnote
- 2
- CMS Certification Number (CCN)
- 165230
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 132
- Registered Nurse turnover footnote
- 26
- Total Weighted Health Survey Score
- 151.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 32.8
- Chain Average Overall 5-star Rating
- 2.0
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 208
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- 26
- Chain Average Health Inspection Rating
- 1.9
- Rating Cycle 1 Health Deficiency Score
- 132
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 208
- Rating Cycle 1 Standard Survey Health Date
- 2026-01-08
- Rating Cycle 2 Standard Health Survey Date
- 2024-11-21
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.02761
- Case-Mix RN Staffing Hours per Resident per Day
- 0.59083
- Reported RN Staffing Hours per Resident per Day
- 0.88477
- Adjusted LPN Staffing Hours per Resident per Day
- 0.48393
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.73624
- Reported LPN Staffing Hours per Resident per Day
- 0.41666
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 24
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 29
- Rating Cycle 1 Number of Standard Health Deficiencies
- 13
- Rating Cycle 2 Number of Standard Health Deficiencies
- 9
- Reported Licensed Staffing Hours per Resident per Day
- 1.30144
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 13
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.21774
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.00521
- Number of administrators who have left the nursing home
- 3
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.90947
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.72928
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.33228
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 21
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.21091
- Registered Nurse hours per resident per day on the weekend
- 0.53421
- Date First Approved to Provide Medicare and Medicaid Services
- 1994-07-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01134
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.28861
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.93264
- Total number of nurse staff hours per resident per day on the weekend
- 2.83149
COMMUNITY EXPERIENCE
Reviews of Oakland Manor
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026