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    Nursing home · WATERVILLE, ME

    OAK GROVE CENTER

    27 COOL ST, WATERVILLE, ME 04901

    CMS certification number: 205091 · Updated October 1, 2026

    Request care assistance2078730721Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    90

    Residents / day

    83.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Kennebec
    Certified beds
    90
    Average residents per day
    83.7
    First certified
    January 1, 1993

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    4 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Kennebec, Maine. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.00
    n=6
    State peers
    3.16

    Nurse hours / resident / day

    This home
    3.96
    County peers
    5.02
    n=4
    State peers
    4.39
    n=74

    Weekend nurse hours / resident / day

    This home
    3.54
    County peers
    4.48
    n=4
    State peers
    3.94
    n=74

    Nursing staff turnover (%)

    This home
    45.20
    County peers
    38.82
    n=5
    State peers
    45.27
    n=65

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 45.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    12
    Health citations
    59
    Resident measures
    17
    Ownership records
    17
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.95884
    Reported RN Staffing Hours per Resident per Day
    1.08936
    Reported LPN Staffing Hours per Resident per Day
    0.55781
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.31166
    Total number of nurse staff hours per resident per day on the weekend
    3.53959
    Registered Nurse hours per resident per day on the weekend
    0.91325
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03786
    Total nursing staff turnover
    45.2
    Registered Nurse turnover
    47.6
    Number of administrators who have left the nursing home
    0
    Chain Name
    GENESIS HEALTHCARE
    Number of Facilities in Chain
    183
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    ME
    Urban
    N
    Chain ID
    237
    Latitude
    44.5467
    Location
    27 COOL ST,WATERVILLE,ME,04901
    ZIP Code
    04901
    City/Town
    WATERVILLE
    Longitude
    -69.645
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    GENESIS HEALTHCARE
    County/Parish
    Kennebec
    Provider Name
    OAK GROVE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    27 COOL ST
    Telephone Number
    2078730721
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WATERVILLE SNF OPERATIONS, LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.50277
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    90
    Provider SSA County Code
    050
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    2
    Registered Nurse turnover
    47.6
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.06561
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    45.2
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    183
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    205091
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    14056.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    48
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    164.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    83.7
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    512
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    171
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.3
    Rating Cycle 1 Health Deficiency Score
    48
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    341
    Rating Cycle 1 Standard Survey Health Date
    2026-06-04
    Rating Cycle 2 Standard Health Survey Date
    2025-03-24
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.01427
    Case-Mix RN Staffing Hours per Resident per Day
    0.73701
    Reported RN Staffing Hours per Resident per Day
    1.08936
    Adjusted LPN Staffing Hours per Resident per Day
    0.51936
    Case-Mix LPN Staffing Hours per Resident per Day
    0.91840
    Reported LPN Staffing Hours per Resident per Day
    0.55781
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    9
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    37
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    18
    Reported Licensed Staffing Hours per Resident per Day
    1.64718
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.15232
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.50135
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.31166
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.68595
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.15677
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    20
    Reported Total Nurse Staffing Hours per Resident per Day
    3.95884
    Registered Nurse hours per resident per day on the weekend
    0.91325
    Date First Approved to Provide Medicare and Medicaid Services
    1993-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03786
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.29560
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.65826
    Total number of nurse staff hours per resident per day on the weekend
    3.53959

    COMMUNITY EXPERIENCE

    Reviews of OAK GROVE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026