At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
75
Residents / day
67.8
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Honolulu
- Certified beds
- 75
- Average residents per day
- 67.8
- First certified
- June 16, 1975
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 2 / 5
- Staffing
- 4 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Honolulu, Hawaii. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 3.83 (n=24) | 3.85 |
| Nurse hours / resident / day | 3.54 | 5.05 (n=25) | 5.03 (n=40) |
| Weekend nurse hours / resident / day | 3.07 | 4.47 (n=25) | 4.45 (n=40) |
| Nursing staff turnover (%) | 20.80 | 36.27 (n=24) | 34.86 (n=40) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 3.83
- n=24
- State peers
- 3.85
Nurse hours / resident / day
- This home
- 3.54
- County peers
- 5.05
- n=25
- State peers
- 5.03
- n=40
Weekend nurse hours / resident / day
- This home
- 3.07
- County peers
- 4.47
- n=25
- State peers
- 4.45
- n=40
Nursing staff turnover (%)
- This home
- 20.80
- County peers
- 36.27
- n=24
- State peers
- 34.86
- n=40
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 13.2% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 20.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 16
- Health citations
- 56
- Resident measures
- 17
- Ownership records
- 13
- Penalties
- 1
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.53537
- Reported RN Staffing Hours per Resident per Day
- 1.43456
- Reported LPN Staffing Hours per Resident per Day
- 0.28403
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.81678
- Total number of nurse staff hours per resident per day on the weekend
- 3.06928
- Registered Nurse hours per resident per day on the weekend
- 1.04551
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01789
- Total nursing staff turnover
- 20.8
- Registered Nurse turnover
- 29.2
- Number of administrators who have left the nursing home
- 0
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- HI
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 21.3398
- Location
- 2900 PALI HIGHWAY,HONOLULU,HI,96817
- ZIP Code
- 96817
- City/Town
- HONOLULU
- Longitude
- -157.86
- QM Rating
- 5
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- Honolulu
- Provider Name
- NUUANU HALE
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Corporation
- Number of Fines
- 1
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 2900 PALI HIGHWAY
- Telephone Number
- 8085956311
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- NUUANU HALE, INC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- Not reported
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.38458
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 75
- Provider SSA County Code
- 020
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 29.2
- Total Number of Penalties
- 1
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.98180
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 20.8
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- 2
- CMS Certification Number (CCN)
- 125024
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 27310.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 80
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 94.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 67.8
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 136
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 80
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 136
- Rating Cycle 1 Standard Survey Health Date
- 2026-02-27
- Rating Cycle 2 Standard Health Survey Date
- 2025-02-06
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.44969
- Case-Mix RN Staffing Hours per Resident per Day
- 0.67905
- Reported RN Staffing Hours per Resident per Day
- 1.43456
- Adjusted LPN Staffing Hours per Resident per Day
- 0.28703
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.84617
- Reported LPN Staffing Hours per Resident per Day
- 0.28403
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 14
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 25
- Rating Cycle 1 Number of Standard Health Deficiencies
- 14
- Rating Cycle 2 Number of Standard Health Deficiencies
- 16
- Reported Licensed Staffing Hours per Resident per Day
- 1.71859
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 3
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.83594
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.30462
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.81678
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.57266
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.82984
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 9
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.53537
- Registered Nurse hours per resident per day on the weekend
- 1.04551
- Date First Approved to Provide Medicare and Medicaid Services
- 1975-06-16
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01789
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.10166
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.37054
- Total number of nurse staff hours per resident per day on the weekend
- 3.06928
COMMUNITY EXPERIENCE
Reviews of NUUANU HALE
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026