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    Nursing home · NORTON, VA

    NORTON COMMUNITY HOSPITAL SNF UNIT

    100 15TH ST NW, NORTON, VA 24273

    CMS certification number: 495374 · Updated October 1, 2026

    Request care assistance2766799100Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    44

    Residents / day

    8.6

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Wise
    Certified beds
    44
    Average residents per day
    8.6
    First certified
    April 1, 2004

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    4 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Wise, Virginia. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.50
    n=2
    State peers
    3.06

    Nurse hours / resident / day

    This home
    5.99
    County peers
    3.31
    n=2
    State peers
    3.87
    n=282

    Weekend nurse hours / resident / day

    This home
    4.75
    County peers
    2.71
    n=2
    State peers
    3.35
    n=282

    Nursing staff turnover (%)

    This home
    11.10
    County peers
    31.55
    n=2
    State peers
    47.66
    n=279

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 20.7% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 11.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    5
    Health citations
    21
    Resident measures
    17
    Ownership records
    18
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.98631
    Reported RN Staffing Hours per Resident per Day
    3.47484
    Reported LPN Staffing Hours per Resident per Day
    0.26019
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.25127
    Total number of nurse staff hours per resident per day on the weekend
    4.74552
    Registered Nurse hours per resident per day on the weekend
    2.50112
    Reported Physical Therapist Staffing Hours per Resident Per Day
    1.33089
    Total nursing staff turnover
    11.1
    Registered Nurse turnover
    0.0
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    None
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    VA
    Urban
    N
    Chain ID
    Not reported
    Latitude
    36.9309
    Location
    100 15TH ST NW,NORTON,VA,24273
    ZIP Code
    24273
    City/Town
    NORTON
    Longitude
    -82.645
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Wise
    Provider Name
    NORTON COMMUNITY HOSPITAL SNF UNIT
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    Non profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    100 15TH ST NW
    Telephone Number
    2766799100
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WELLMONT HEALTH SYSTEM
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.29541
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    44
    Provider SSA County Code
    970
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    0.0
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    2
    Nursing Case-Mix Index Ratio
    0.91857
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    11.1
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    495374
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    6760.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    40
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    41.000
    With a Resident and Family Council
    None
    Average Number of Residents per Day
    8.6
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    44
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    40
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    44
    Rating Cycle 1 Standard Survey Health Date
    2026-02-12
    Rating Cycle 2 Standard Health Survey Date
    2021-04-29
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    3.75322
    Case-Mix RN Staffing Hours per Resident per Day
    0.63531
    Reported RN Staffing Hours per Resident per Day
    3.47484
    Adjusted LPN Staffing Hours per Resident per Day
    0.28104
    Case-Mix LPN Staffing Hours per Resident per Day
    0.79168
    Reported LPN Staffing Hours per Resident per Day
    0.26019
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    6
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    8
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    3.73503
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.43163
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.15620
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.25127
    Adjusted Total Nurse Staffing Hours per Resident per Day
    6.46588
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.58319
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    5.98631
    Registered Nurse hours per resident per day on the weekend
    2.50112
    Date First Approved to Provide Medicare and Medicaid Services
    2004-04-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    1.33089
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    5.12569
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.15346
    Total number of nurse staff hours per resident per day on the weekend
    4.74552

    COMMUNITY EXPERIENCE

    Reviews of NORTON COMMUNITY HOSPITAL SNF UNIT

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026