NursingHomes.io
    Back to listings
    Nursing home · MOUNT AIRY, NC

    NORTHERN REGIONAL HOSPITAL

    830 ROCKFORD STREET, MOUNT AIRY, NC 27030

    CMS certification number: 345278 · Updated October 1, 2026

    Request care assistance3367197000Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    33

    Residents / day

    31.4

    Ownership

    Government - Hospital district

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - Hospital district
    County
    Surry
    Certified beds
    33
    Average residents per day
    31.4
    First certified
    May 25, 1988

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Surry, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.25
    n=4
    State peers
    3.01

    Nurse hours / resident / day

    This home
    4.59
    County peers
    3.63
    n=4
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    3.84
    County peers
    3.05
    n=4
    State peers
    3.39
    n=404

    Nursing staff turnover (%)

    This home
    26.80
    County peers
    35.90
    n=4
    State peers
    48.74
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 16.4% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 26.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    1
    Health citations
    1
    Resident measures
    17
    Ownership records
    18
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.59105
    Reported RN Staffing Hours per Resident per Day
    1.65864
    Reported LPN Staffing Hours per Resident per Day
    0.30308
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.62933
    Total number of nurse staff hours per resident per day on the weekend
    3.83672
    Registered Nurse hours per resident per day on the weekend
    1.20203
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00197
    Total nursing staff turnover
    26.8
    Registered Nurse turnover
    23.1
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    N
    Chain ID
    Not reported
    Latitude
    36.4884
    Location
    830 ROCKFORD STREET,MOUNT AIRY,NC,27030
    ZIP Code
    27030
    City/Town
    MOUNT AIRY
    Longitude
    -80.611
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Surry
    Provider Name
    NORTHERN REGIONAL HOSPITAL
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    Government - Hospital district
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    830 ROCKFORD STREET
    Telephone Number
    3367197000
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    NORTHERN HOSPITAL OF SURRY COUNTY
    Long-Stay QM Rating
    4
    High Performing Icon
    Y
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.20917
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    33
    Provider SSA County Code
    850
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    23.1
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.85741
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    26.8
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345278
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    0
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    2.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    31.4
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    8
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Health Date
    2026-05-13
    Rating Cycle 2 Standard Health Survey Date
    2025-03-28
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.91929
    Case-Mix RN Staffing Hours per Resident per Day
    0.59302
    Reported RN Staffing Hours per Resident per Day
    1.65864
    Adjusted LPN Staffing Hours per Resident per Day
    0.35071
    Case-Mix LPN Staffing Hours per Resident per Day
    0.73897
    Reported LPN Staffing Hours per Resident per Day
    0.30308
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    0
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    1
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    1
    Reported Licensed Staffing Hours per Resident per Day
    1.96172
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.04252
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.01265
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.62933
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.31252
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.34464
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    4.59105
    Registered Nurse hours per resident per day on the weekend
    1.20203
    Date First Approved to Provide Medicare and Medicaid Services
    1988-05-25
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00197
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.43965
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.94352
    Total number of nurse staff hours per resident per day on the weekend
    3.83672

    COMMUNITY EXPERIENCE

    Reviews of NORTHERN REGIONAL HOSPITAL

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Find Google reviewsFind Yelp reviewsFind Reddit discussions

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026