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    Nursing home · WAUSAU, WI

    NORTH CENTRAL HEALTH CARE

    2400 MARSHALL STREET, STE A, WAUSAU, WI 54403

    CMS certification number: 525132 · Updated October 1, 2026

    Request care assistance7158415178Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    159

    Residents / day

    124.4

    Ownership

    Government - County

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - County
    County
    Marathon
    Certified beds
    159
    Average residents per day
    124.4
    First certified
    January 1, 1967

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    3 / 5
    Staffing
    4 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Marathon, Wisconsin. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    2.86
    n=7
    State peers
    3.07

    Nurse hours / resident / day

    This home
    4.53
    County peers
    3.98
    n=7
    State peers
    4.25
    n=312

    Weekend nurse hours / resident / day

    This home
    4.09
    County peers
    3.48
    n=7
    State peers
    3.75
    n=312

    Nursing staff turnover (%)

    This home
    38.40
    County peers
    47.09
    n=7
    State peers
    46.69
    n=314

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 38.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    7
    Health citations
    23
    Resident measures
    17
    Ownership records
    7
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.52707
    Reported RN Staffing Hours per Resident per Day
    1.37474
    Reported LPN Staffing Hours per Resident per Day
    0.26666
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.88567
    Total number of nurse staff hours per resident per day on the weekend
    4.09373
    Registered Nurse hours per resident per day on the weekend
    1.10685
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01266
    Total nursing staff turnover
    38.4
    Registered Nurse turnover
    24.4
    Number of administrators who have left the nursing home
    1
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    WI
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    44.9607
    Location
    2400 MARSHALL STREET, STE A,WAUSAU,WI,54403
    ZIP Code
    54403
    City/Town
    WAUSAU
    Longitude
    -89.599
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Marathon
    Provider Name
    NORTH CENTRAL HEALTH CARE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    Government - County
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    2400 MARSHALL STREET, STE A
    Telephone Number
    7158415178
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    HUMAN SERVICES BOARD SERVING NORTH CENTRAL HEALTH CARE FACILITY
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.78897
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    159
    Provider SSA County Code
    360
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    24.4
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.26855
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    38.4
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    525132
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    56244.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    20
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    47.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    124.4
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    128
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    20
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    128
    Rating Cycle 1 Standard Survey Health Date
    2026-08-26
    Rating Cycle 2 Standard Health Survey Date
    2025-08-21
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.07521
    Case-Mix RN Staffing Hours per Resident per Day
    0.87738
    Reported RN Staffing Hours per Resident per Day
    1.37474
    Adjusted LPN Staffing Hours per Resident per Day
    0.20856
    Case-Mix LPN Staffing Hours per Resident per Day
    1.09331
    Reported LPN Staffing Hours per Resident per Day
    0.26666
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    5
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    16
    Rating Cycle 1 Number of Standard Health Deficiencies
    4
    Rating Cycle 2 Number of Standard Health Deficiencies
    13
    Reported Licensed Staffing Hours per Resident per Day
    1.64140
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.25693
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.97773
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.88567
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.54069
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.94842
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    3
    Reported Total Nurse Staffing Hours per Resident per Day
    4.52707
    Registered Nurse hours per resident per day on the weekend
    1.10685
    Date First Approved to Provide Medicare and Medicaid Services
    1967-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01266
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.20178
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.35497
    Total number of nurse staff hours per resident per day on the weekend
    4.09373

    COMMUNITY EXPERIENCE

    Reviews of NORTH CENTRAL HEALTH CARE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026