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    Nursing home · LIBERTY, MO

    NORTERRE

    2555 NORTERRE CIRCLE, LIBERTY, MO 64068

    CMS certification number: 265867 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance8164794793Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    60

    Residents / day

    54.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Clay
    Certified beds
    60
    Average residents per day
    54.7
    First certified
    February 28, 2018

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Clay, Missouri. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.75
    n=8
    State peers
    2.62

    Nurse hours / resident / day

    This home
    4.96
    County peers
    3.73
    n=8
    State peers
    3.40
    n=475

    Weekend nurse hours / resident / day

    This home
    4.36
    County peers
    3.35
    n=8
    State peers
    2.96
    n=475

    Nursing staff turnover (%)

    This home
    56.20
    County peers
    55.55
    n=8
    State peers
    56.94
    n=425

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.1% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 56.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    15
    Health citations
    20
    Resident measures
    17
    Ownership records
    3
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.96249
    Reported RN Staffing Hours per Resident per Day
    0.59546
    Reported LPN Staffing Hours per Resident per Day
    1.77479
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.59223
    Total number of nurse staff hours per resident per day on the weekend
    4.36272
    Registered Nurse hours per resident per day on the weekend
    0.30477
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09619
    Total nursing staff turnover
    56.2
    Registered Nurse turnover
    57.1
    Number of administrators who have left the nursing home
    0
    Chain Name
    TUTERA SENIOR LIVING & HEALTH CARE
    Number of Facilities in Chain
    24
    Chain Average Overall 5-star Rating
    2.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MO
    Urban
    Y
    Chain ID
    531
    Latitude
    39.2765
    Location
    2555 NORTERRE CIRCLE,LIBERTY,MO,64068
    ZIP Code
    64068
    City/Town
    LIBERTY
    Longitude
    -94.423
    QM Rating
    4
    Abuse Icon
    Y
    Chain Name
    TUTERA SENIOR LIVING & HEALTH CARE
    County/Parish
    Clay
    Provider Name
    NORTERRE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    2555 NORTERRE CIRCLE
    Telephone Number
    8164794793
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    LHLC OPERATIONS LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.36806
    Chain Average QM Rating
    3.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    60
    Provider SSA County Code
    230
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    57.1
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.97008
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    56.2
    Chain Average Staffing Rating
    2.0
    Number of Facilities in Chain
    24
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    265867
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    108
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    81.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    54.7
    Chain Average Overall 5-star Rating
    2.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    0
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.2
    Rating Cycle 1 Health Deficiency Score
    108
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Health Date
    2025-01-16
    Rating Cycle 2 Standard Health Survey Date
    2023-04-11
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.60901
    Case-Mix RN Staffing Hours per Resident per Day
    0.67095
    Reported RN Staffing Hours per Resident per Day
    0.59546
    Adjusted LPN Staffing Hours per Resident per Day
    1.81517
    Case-Mix LPN Staffing Hours per Resident per Day
    0.83608
    Reported LPN Staffing Hours per Resident per Day
    1.77479
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    13
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    0
    Rating Cycle 1 Number of Standard Health Deficiencies
    11
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    2.37026
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.65120
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.27713
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.59223
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.07538
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.78416
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    4.96249
    Registered Nurse hours per resident per day on the weekend
    0.30477
    Date First Approved to Provide Medicare and Medicaid Services
    2018-02-28
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09619
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.46196
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.33033
    Total number of nurse staff hours per resident per day on the weekend
    4.36272

    COMMUNITY EXPERIENCE

    Reviews of NORTERRE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026