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    Nursing home · WEST PLAINS, MO

    NHC HEALTHCARE, WEST PLAINS

    211 DAVIS DRIVE, WEST PLAINS, MO 65775

    CMS certification number: 265155 · Updated October 1, 2026

    Request care assistance4172560798Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    114

    Residents / day

    71.4

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Howell
    Certified beds
    114
    Average residents per day
    71.4
    First certified
    January 27, 1982

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Howell, Missouri. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.25
    n=4
    State peers
    2.61

    Nurse hours / resident / day

    This home
    3.55
    County peers
    3.77
    n=3
    State peers
    3.40
    n=475

    Weekend nurse hours / resident / day

    This home
    3.31
    County peers
    3.23
    n=3
    State peers
    2.96
    n=475

    Nursing staff turnover (%)

    This home
    50.00
    County peers
    56.52
    n=4
    State peers
    56.96
    n=425

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 6.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 50.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    8
    Health citations
    9
    Resident measures
    17
    Ownership records
    24
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.55242
    Reported RN Staffing Hours per Resident per Day
    0.60885
    Reported LPN Staffing Hours per Resident per Day
    0.71296
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.23062
    Total number of nurse staff hours per resident per day on the weekend
    3.30795
    Registered Nurse hours per resident per day on the weekend
    0.43010
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01308
    Total nursing staff turnover
    50.0
    Registered Nurse turnover
    41.7
    Number of administrators who have left the nursing home
    1
    Chain Name
    NATIONAL HEALTHCARE CORPORATION
    Number of Facilities in Chain
    72
    Chain Average Overall 5-star Rating
    4.1
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MO
    Urban
    N
    Chain ID
    364
    Latitude
    36.7275
    Location
    211 DAVIS DRIVE,WEST PLAINS,MO,65775
    ZIP Code
    65775
    City/Town
    WEST PLAINS
    Longitude
    -91.878
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    NATIONAL HEALTHCARE CORPORATION
    County/Parish
    Howell
    Provider Name
    NHC HEALTHCARE, WEST PLAINS
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    211 DAVIS DRIVE
    Telephone Number
    4172560798
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    NHC HEALTHCARE-WEST PLAINS LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    Y
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.17824
    Chain Average QM Rating
    4.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    114
    Provider SSA County Code
    450
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    41.7
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.83548
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    50.0
    Chain Average Staffing Rating
    3.5
    Number of Facilities in Chain
    72
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    265155
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    16
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    19.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    71.4
    Chain Average Overall 5-star Rating
    4.1
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    28
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.5
    Rating Cycle 1 Health Deficiency Score
    16
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Health Date
    2026-06-11
    Rating Cycle 2 Standard Health Survey Date
    2025-02-07
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.72302
    Case-Mix RN Staffing Hours per Resident per Day
    0.57785
    Reported RN Staffing Hours per Resident per Day
    0.60885
    Adjusted LPN Staffing Hours per Resident per Day
    0.84666
    Case-Mix LPN Staffing Hours per Resident per Day
    0.72007
    Reported LPN Staffing Hours per Resident per Day
    0.71296
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    4
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    5
    Rating Cycle 1 Number of Standard Health Deficiencies
    4
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.32181
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.64892
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.96116
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.23062
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.21860
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.25908
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.55242
    Registered Nurse hours per resident per day on the weekend
    0.43010
    Date First Approved to Provide Medicare and Medicaid Services
    1982-01-27
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01308
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.92828
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.86822
    Total number of nurse staff hours per resident per day on the weekend
    3.30795

    COMMUNITY EXPERIENCE

    Reviews of NHC HEALTHCARE, WEST PLAINS

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026