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    Nursing home · KANSAS CITY, MO

    NEW MARK REHAB AND HEALTHCARE CENTER

    11221 NORTH NASHUA DRIVE, KANSAS CITY, MO 64155

    CMS certification number: 265308 · Updated October 1, 2026

    Request care assistance8167344433Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    199

    Residents / day

    152.5

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Clay
    Certified beds
    199
    Average residents per day
    152.5
    First certified
    January 8, 1987

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    2 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Clay, Missouri. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.75
    n=8
    State peers
    2.62

    Nurse hours / resident / day

    This home
    3.48
    County peers
    3.92
    n=8
    State peers
    3.40
    n=475

    Weekend nurse hours / resident / day

    This home
    3.25
    County peers
    3.48
    n=8
    State peers
    2.96
    n=475

    Nursing staff turnover (%)

    This home
    69.80
    County peers
    53.85
    n=8
    State peers
    56.91
    n=425

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 6.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 69.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    41
    Health citations
    46
    Resident measures
    17
    Ownership records
    28
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.47784
    Reported RN Staffing Hours per Resident per Day
    0.55063
    Reported LPN Staffing Hours per Resident per Day
    0.75537
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.17185
    Total number of nurse staff hours per resident per day on the weekend
    3.25327
    Registered Nurse hours per resident per day on the weekend
    0.42956
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02337
    Total nursing staff turnover
    69.8
    Registered Nurse turnover
    68.4
    Number of administrators who have left the nursing home
    1
    Chain Name
    AMA HOLDINGS
    Number of Facilities in Chain
    13
    Chain Average Overall 5-star Rating
    1.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MO
    Urban
    Y
    Chain ID
    27
    Latitude
    39.2964
    Location
    11221 NORTH NASHUA DRIVE,KANSAS CITY,MO,64155
    ZIP Code
    64155
    City/Town
    KANSAS CITY
    Longitude
    -94.579
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    AMA HOLDINGS
    County/Parish
    Clay
    Provider Name
    NEW MARK REHAB AND HEALTHCARE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    11221 NORTH NASHUA DRIVE
    Telephone Number
    8167344433
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    NEW MARK OPERATOR LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.45620
    Chain Average QM Rating
    2.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    199
    Provider SSA County Code
    230
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    68.4
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.03258
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    69.8
    Chain Average Staffing Rating
    1.5
    Number of Facilities in Chain
    13
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    265308
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    12279.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    96
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    109.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    152.5
    Chain Average Overall 5-star Rating
    1.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    148
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.3
    Rating Cycle 1 Health Deficiency Score
    96
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    148
    Rating Cycle 1 Standard Survey Health Date
    2025-06-19
    Rating Cycle 2 Standard Health Survey Date
    2024-04-11
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.52907
    Case-Mix RN Staffing Hours per Resident per Day
    0.71417
    Reported RN Staffing Hours per Resident per Day
    0.55063
    Adjusted LPN Staffing Hours per Resident per Day
    0.72579
    Case-Mix LPN Staffing Hours per Resident per Day
    0.88994
    Reported LPN Staffing Hours per Resident per Day
    0.75537
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    14
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    18
    Rating Cycle 1 Number of Standard Health Deficiencies
    4
    Rating Cycle 2 Number of Standard Health Deficiencies
    13
    Reported Licensed Staffing Hours per Resident per Day
    1.30599
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    10
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.08682
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.42383
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.17185
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.34168
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.02794
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    8
    Reported Total Nurse Staffing Hours per Resident per Day
    3.47784
    Registered Nurse hours per resident per day on the weekend
    0.42956
    Date First Approved to Provide Medicare and Medicaid Services
    1987-01-08
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02337
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.12590
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.54488
    Total number of nurse staff hours per resident per day on the weekend
    3.25327

    COMMUNITY EXPERIENCE

    Reviews of NEW MARK REHAB AND HEALTHCARE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026