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    Nursing home · WATERFORD, CT

    NEW LONDON SUB-ACUTE AND NURSING

    90 CLARK LANE, WATERFORD, CT 06385

    CMS certification number: 075158 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance8604420471Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    120

    Residents / day

    105.3

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Southeastern Ct
    Certified beds
    120
    Average residents per day
    105.3
    First certified
    January 1, 1967

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    2 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Southeastern Ct, Connecticut. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.00
    n=13
    State peers
    3.02

    Nurse hours / resident / day

    This home
    3.31
    County peers
    3.71
    n=10
    State peers
    3.91
    n=164

    Weekend nurse hours / resident / day

    This home
    2.88
    County peers
    3.35
    n=10
    State peers
    3.49
    n=164

    Nursing staff turnover (%)

    This home
    41.40
    County peers
    40.16
    n=11
    State peers
    37.26
    n=165

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.9% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 41.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    25
    Health citations
    86
    Resident measures
    17
    Ownership records
    5
    Penalties
    4
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.30592
    Reported RN Staffing Hours per Resident per Day
    0.51910
    Reported LPN Staffing Hours per Resident per Day
    0.70464
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.08219
    Total number of nurse staff hours per resident per day on the weekend
    2.88109
    Registered Nurse hours per resident per day on the weekend
    0.41192
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02313
    Total nursing staff turnover
    41.4
    Registered Nurse turnover
    52.6
    Number of administrators who have left the nursing home
    1
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    CT
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    41.3486
    Location
    90 CLARK LANE,WATERFORD,CT,06385
    ZIP Code
    06385
    City/Town
    WATERFORD
    Longitude
    -72.128
    QM Rating
    2
    Abuse Icon
    Y
    Chain Name
    Not reported
    County/Parish
    Southeastern Ct
    Provider Name
    NEW LONDON SUB-ACUTE AND NURSING
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    4
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    90 CLARK LANE
    Telephone Number
    8604420471
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    88 CLARK OPERATING LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.46888
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    120
    Provider SSA County Code
    050
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    52.6
    Total Number of Penalties
    4
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.04158
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    41.4
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    075158
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    138753.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    520
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    458.500
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    105.3
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    274
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    520
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    274
    Rating Cycle 1 Standard Survey Health Date
    2025-03-27
    Rating Cycle 2 Standard Health Survey Date
    2022-11-03
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.49447
    Case-Mix RN Staffing Hours per Resident per Day
    0.72039
    Reported RN Staffing Hours per Resident per Day
    0.51910
    Adjusted LPN Staffing Hours per Resident per Day
    0.67120
    Case-Mix LPN Staffing Hours per Resident per Day
    0.89769
    Reported LPN Staffing Hours per Resident per Day
    0.70464
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    44
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    31
    Rating Cycle 1 Number of Standard Health Deficiencies
    30
    Rating Cycle 2 Number of Standard Health Deficiencies
    15
    Reported Licensed Staffing Hours per Resident per Day
    1.22374
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    14
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.98339
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.44495
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.08219
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.14906
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.06303
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    16
    Reported Total Nurse Staffing Hours per Resident per Day
    3.30592
    Registered Nurse hours per resident per day on the weekend
    0.41192
    Date First Approved to Provide Medicare and Medicaid Services
    1967-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02313
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.74438
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.57576
    Total number of nurse staff hours per resident per day on the weekend
    2.88109

    COMMUNITY EXPERIENCE

    Reviews of NEW LONDON SUB-ACUTE AND NURSING

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026