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    Nursing home · Lake Arrowhead, CA

    Mountains Community Hosp DP/SNF

    29101 Hospital Road, Lake Arrowhead, CA 92352

    CMS certification number: 555467 · Updated October 1, 2026

    Request care assistance9093363651Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    19

    Residents / day

    16.9

    Ownership

    Government - Hospital district

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - Hospital district
    County
    San Bernardino
    Certified beds
    19
    Average residents per day
    16.9
    First certified
    June 11, 1991

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in San Bernardino, California. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.85
    n=53
    State peers
    3.21

    Nurse hours / resident / day

    This home
    7.57
    County peers
    4.55
    n=52
    State peers
    4.54
    n=1138

    Weekend nurse hours / resident / day

    This home
    7.24
    County peers
    4.12
    n=52
    State peers
    4.10
    n=1138

    Nursing staff turnover (%)

    This home
    39.50
    County peers
    43.09
    n=48
    State peers
    36.55
    n=1011

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 4.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 39.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    23
    Health citations
    6
    Resident measures
    17
    Ownership records
    16
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    7.57013
    Reported RN Staffing Hours per Resident per Day
    1.23262
    Reported LPN Staffing Hours per Resident per Day
    2.01268
    Reported Nurse Aide Staffing Hours per Resident per Day
    4.32483
    Total number of nurse staff hours per resident per day on the weekend
    7.24339
    Registered Nurse hours per resident per day on the weekend
    1.35839
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01120
    Total nursing staff turnover
    39.5
    Registered Nurse turnover
    16.7
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    CA
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    34.2666
    Location
    29101 Hospital Road,Lake Arrowhead,CA,92352
    ZIP Code
    92352
    City/Town
    Lake Arrowhead
    Longitude
    -117.17
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    San Bernardino
    Provider Name
    Mountains Community Hosp DP/SNF
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    Government - Hospital district
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    29101 Hospital Road
    Telephone Number
    9093363651
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    SAN BERNARDINO MOUNTAINS COMMUNITY HOSPITAL DISTRICT
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.46874
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    19
    Provider SSA County Code
    460
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    16.7
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.04147
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    39.5
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    555467
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    4
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    11.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    16.9
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    32
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    4
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    32
    Rating Cycle 1 Standard Survey Health Date
    2026-07-30
    Rating Cycle 2 Standard Health Survey Date
    2025-06-05
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.17424
    Case-Mix RN Staffing Hours per Resident per Day
    0.72032
    Reported RN Staffing Hours per Resident per Day
    1.23262
    Adjusted LPN Staffing Hours per Resident per Day
    1.91737
    Case-Mix LPN Staffing Hours per Resident per Day
    0.89761
    Reported LPN Staffing Hours per Resident per Day
    2.01268
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    5
    Rating Cycle 1 Number of Standard Health Deficiencies
    1
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    3.24530
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    4.12002
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.44471
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    4.32483
    Adjusted Total Nurse Staffing Hours per Resident per Day
    7.21164
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.06263
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    7.57013
    Registered Nurse hours per resident per day on the weekend
    1.35839
    Date First Approved to Provide Medicare and Medicaid Services
    1991-06-11
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01120
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    6.90037
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.57541
    Total number of nurse staff hours per resident per day on the weekend
    7.24339

    COMMUNITY EXPERIENCE

    Reviews of Mountains Community Hosp DP/SNF

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026