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    Nursing home · FRANKLIN, NH

    Mountain Ridge Center, Genesis HealthCare

    7 BALDWIN STREET, FRANKLIN, NH 03235

    CMS certification number: 305075 · Updated October 1, 2026

    Request care assistance6039342541Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    86

    Residents / day

    65

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Merrimack
    Certified beds
    86
    Average residents per day
    65
    First certified
    May 1, 1996

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Merrimack, New Hampshire. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.17
    n=6
    State peers
    3.06

    Nurse hours / resident / day

    This home
    3.13
    County peers
    4.02
    n=6
    State peers
    3.88
    n=71

    Weekend nurse hours / resident / day

    This home
    2.81
    County peers
    3.66
    n=6
    State peers
    3.44
    n=71

    Nursing staff turnover (%)

    This home
    72.30
    County peers
    55.76
    n=5
    State peers
    42.93
    n=68

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 72.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    6
    Health citations
    19
    Resident measures
    17
    Ownership records
    19
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.13388
    Reported RN Staffing Hours per Resident per Day
    0.58527
    Reported LPN Staffing Hours per Resident per Day
    0.78015
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.76846
    Total number of nurse staff hours per resident per day on the weekend
    2.80983
    Registered Nurse hours per resident per day on the weekend
    0.39535
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07352
    Total nursing staff turnover
    72.3
    Registered Nurse turnover
    77.8
    Number of administrators who have left the nursing home
    3
    Chain Name
    GENESIS HEALTHCARE
    Number of Facilities in Chain
    183
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NH
    Urban
    N
    Chain ID
    237
    Latitude
    43.4387
    Location
    7 BALDWIN STREET,FRANKLIN,NH,03235
    ZIP Code
    03235
    City/Town
    FRANKLIN
    Longitude
    -71.631
    QM Rating
    1
    Abuse Icon
    N
    Chain Name
    GENESIS HEALTHCARE
    County/Parish
    Merrimack
    Provider Name
    Mountain Ridge Center, Genesis HealthCare
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    7 BALDWIN STREET
    Telephone Number
    6039342541
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    7 BALDWIN STREET OPERATIONS LLC
    Long-Stay QM Rating
    1
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.43247
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    86
    Provider SSA County Code
    060
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    77.8
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.01575
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    72.3
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    183
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    305075
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    38842.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    74
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    67.500
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    65.0
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    48
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.3
    Rating Cycle 1 Health Deficiency Score
    74
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    48
    Rating Cycle 1 Standard Survey Health Date
    2026-05-29
    Rating Cycle 2 Standard Health Survey Date
    2025-04-17
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.57167
    Case-Mix RN Staffing Hours per Resident per Day
    0.70253
    Reported RN Staffing Hours per Resident per Day
    0.58527
    Adjusted LPN Staffing Hours per Resident per Day
    0.76202
    Case-Mix LPN Staffing Hours per Resident per Day
    0.87544
    Reported LPN Staffing Hours per Resident per Day
    0.78015
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    6
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    11
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.36541
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.72737
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.38433
    Number of administrators who have left the nursing home
    3
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.76846
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.06106
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.96230
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    7
    Reported Total Nurse Staffing Hours per Resident per Day
    3.13388
    Registered Nurse hours per resident per day on the weekend
    0.39535
    Date First Approved to Provide Medicare and Medicaid Services
    1996-05-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07352
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.74454
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.48711
    Total number of nurse staff hours per resident per day on the weekend
    2.80983

    COMMUNITY EXPERIENCE

    Reviews of Mountain Ridge Center, Genesis HealthCare

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026